Director of Membership Growth and Engagement
2 weeks ago
We're Hiring: Director of Membership Growth and Engagement
Are you a strategic leader with a passion for empowering girls and supporting volunteers? Do you thrive on setting bold goals and rallying teams to exceed them? If you're driven by mission, data, and the opportunity to make a lasting impact-we want to hear from you.
About Us:
At Girl Scouts San Diego, we're on a mission to build girls of courage, confidence, and character who make the world a better place. As part of the largest girl-serving nonprofit in the country, we are focused on building a legacy of empowerment that will inspire and uplift generations to come.
As the Director of Membership Growth and Engagement, you'll be at the forefront of that mission-developing and executing innovative strategies to grow and retain girl and adult members, and building powerful partnerships with volunteers, families, and communities.
This is more than a leadership role-it's your chance to positively impact and inspire the next generation of changemakers.
What You'll Do:
- Lead with vision: Provide strategic direction for our Growth and Engagement team, ensuring alignment with council-wide priorities.
- Drive membership success: Design and execute a comprehensive annual plan to grow, retain, and engage both girl and adult members.
- Empower your team: Build and manage a high-performing department focused on collaboration, accountability, and excellence in customer service.
- Harness data for impact: Use CRM and BI tools to set goals, analyze trends, and adapt strategies to meet evolving community needs.
- Partner across departments: Work closely with Marketing to craft compelling messaging that brings the Girl Scout Leadership Experience to life.
- Cultivate relationships: Engage with volunteers, families, and community leaders to strengthen connections and fuel our movement.
- Serve as a thought leader: Represent the Growth and Engagement teams on the Senior Management Team, championing strategic initiatives across the organization.
- Support fiscal responsibility: Oversee department budgets and resource planning to ensure long-term sustainability and impact.
What You'll Bring:
- Bachelor's degree (required); Master's preferred in marketing, business, nonprofit management, or a related field-or equivalent experience.
- 5+ years in a leadership role, with a proven track record of building and managing high-performing teams.
- Ability to build trust across multicultural communities and foster a sense of belonging.
- Strengths in strategic thinking, performance coaching, and cross-functional collaboration.
- Excellent communication skills-clear, direct, and empathetic.
- Proficiency in Microsoft Office, and experience working with CRM/BI tools (Salesforce, Looker, etc.).
- A valid driver's license, reliable transportation, and willingness to travel throughout the council area.
- Flexibility to work occasional evenings and weekends.
- Belief in the mission and values of Girl Scouting; be willing to subscribe to the principles expressed in the Promise and Law.
Hiring Range: $95,000 - $108,000/yr
Join Us
You'll be part of a dynamic, mission-driven team and have a chance to truly make a difference every day.
Girl Scouts San Diego is an Equal Employment Opportunity Employer.
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