Shift Lead

7 days ago

Mt Prospect, IL, United States McAlister's Full time

The Restaurant Shift Leader contributes to the success of McAlister's Corporation through assisting in the daily operations of the restaurant. The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Shift Leader is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager/Assistant Manager when necessary.

Key areas of responsibility:

• The ability to provide supervision during assigned shifts.

• Provides team members, and guests with a positive experience and atmosphere.

• Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimize overtime and achieve daily labor controls and cost as assigned by management.

• Monitors speed of service to ensure a positive guest experience.

• Handle guest comments and complaints.

• Supervise daily shifts to ensure McAlister's standards, product quality and cleanliness is maintained.

• Assist in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister's procedures and processes are followed. Performs line checks as necessary.

• Enforce uniform policy and standards.

• Ensures proper cash handling procedures are followed.

• Opening and closing of restaurant in the absence of upper management.

• All other duties as assigned by management.

Secondary Functions:

• Confident in the ability to supervise

• Safety and sanitation fundamentals

• Adaptive to change

• Ability to work as a team

• Ability to multi-task

• Organized

• High levels of stamina and the ability to overachieve

Qualifications:

• High School diploma or equivalent.

• Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.

• Worked in a fast-paced environment.

Physical Requirements:

• Must be able to work in a fast paced, high energy, and physically demanding environment.

• Must be able to spend 90% of working time standing.

• Must be able to spend 10% of working time sitting.

• Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.

• Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.

• Must be able to lift and carry loads up to 50 pounds occasionally.

  • Team Shift Supervisor

    1 week ago

    Mt Prospect, IL, United States Panda Restaurant Group Full time

    Join our dynamic team as a Team Shift Supervisor and help us bring our mission to life by leading with passion, ensuring exceptional service, and creating a welcoming atmosphere for our guests. As a Shift Supervisor, you will play a vital role in a fast-paced and growth-oriented environment. Our restaurants are at the heart of our company, and we believe our...

  • Shift Lead

    7 days ago

    Prospect Heights, IL, United States Walgreens Full time

    Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe,...

  • Shift Lead

    5 days ago

    Mt Vernon, IL, United States Taco Bell Full time

    Shift Lead You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Shift Lead You support the Restaurant General Manager (RGM) by running...

  • Shift Lead

    1 week ago

    Mt Vernon, IL, United States Taco Bell Full time

    Shift Lead You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Shift Lead You support the Restaurant General Manager (RGM) by running...

  • Shipping Handler

    7 days ago

    Mt Prospect, IL, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for...

  • Shipping Handler

    3 days ago

    Mt Prospect, IL, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for...

  • Shipping Handler

    16 hours ago

    Mt Prospect, IL, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for...

  • Shipping Handler

    3 days ago

    Mt Prospect, IL, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for...

  • Shipping Handler

    3 days ago

    Mt Prospect, IL, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for...

  • Shipping Handler

    2 weeks ago

    Mt Prospect, IL, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for...