Trainer

3 days ago

Charlotte, NC, United States Acosta Group Full time

DESCRIPTION

As a Trainer , you'll play a pivotal role in driving excellence in training delivery, brand representation, and retail execution. Under the guidance of theRetail Training Manager, you'll design and deliver engaging, customized training solutions that empower teams and drive performance across departments.

RESPONSIBILITIES

Essential Functions:

  • Collaborate with cross-functional teams to understand business goals and translate them into scalable learning solutions tailored to diverse audiences.

  • Continuously improve training processes and materials to support a high-performance Retail Sales environment.

  • Develop and deliver impactful training content across multiple formats-eLearning, instructor-led, web-based, and mobile-using cutting-edge instructional design tools.

  • Create interactive multimedia materials that make learning intuitive, engaging, and effective.

  • Manage and update content, reports, and users within our LMS and online training platforms.

  • Stay ahead of learning trends and technologies to enhance the end-user experience.

  • Perform other duties as assigned to support the growth and success of the training function.

QUALIFICATIONS

Education & Experience:

  • Bachelor's degree in Instructional Design, Communications, Education, Graphic Design, or a related field.

  • 5-8 years of proven success in training development and delivery, ideally within retail, sales, customer service, or merchandising.

  • Demonstrated ability to improve employee performance through innovative learning solutions.

  • Experience designing training materials that support adult learning principles and business objectives.

  • Skilled in developing training for diverse departments and accelerating adoption of new tools and programs.

Technical Skills:

  • Proficiency in industry-standard learning technologies such as Articulate 360, Adobe Captivate, and video/media creation tools.

  • Proficiency in Content Creation and LMS management.

  • Advanced skills in Adobe Creative Suite and Microsoft Office (PowerPoint, Excel, Word).

  • Strong visual design capabilities to create compelling graphics and multimedia content.

Core Competencies:

  • Ability to design and deliver learning solutions for varied audiences and learning styles.

  • Strong organizational and time management skills with the ability to manage multiple projects and meet deadlines.

  • Excellent written and verbal communication skills, with a sharp eye for detail and accuracy.

  • Adaptable and self-motivated in a fast-paced, evolving environment.

  • Quick learner with a proactive approach to problem-solving and process improvement.

Physical Requirements:

  • Ability to see and perceive color accurately.

  • Strong listening skills.

  • Willingness and ability to travel as needed.

#DiscoverYourPath

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Sales

Salary Range: $.00 - $.00

Company: Acosta Employee Holdco LLC

Req ID: 15499

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