Operations Assistant

5 days ago

Nashville, TN, United States Signarama Full time
Signarama Nashville Customer Service Representative

We are seeking the right person to join our award-winning customer-service-oriented team As a wide-format printing and sign company in Nashville, we are in the business of selling, designing, producing, and installing high quality prints and signage.

This position is the first point of contact for customer walk-ins, phone calls, and email inquiries. This person provides excellent customer service, accurately assesses all customer signage needs, and assists with in-house marketing programs.

Responsibilities:
  • Respond efficiently to all walk-in customers and telephone inquiries to determine sign needs, provide recommendations and quotes and assist with the order process.
  • Process all work orders accurately and obtain customer approval.
  • Obtain payments on orders
  • Occasionally go out of office for site surveys, deliveries, and other circumstances
  • Work closely with the Production Team to answer any questions they may have concerning current work orders.
  • Maintain a good working relationship with vendors to obtain quotes and follow up on orders in process.
  • Implement effective marketing strategies within the store.
  • Support Management as needed with reports, invoices and paperwork.
  • Cross train in other areas of the store to maintain a fully functioning store at all times.
  • Maintain an organized, clean and professional store appearance at all times.
Qualifications/Requirements:
  • Must be computer knowledgeable and have experience with basic programs including Windows, macOS, Office and POS/QuickBooks system.
  • Must be proficient in usage of the English language including spelling, grammar, punctuation and proofreading.
  • Possess a good understanding of basic sales and marketing tactics.
  • Have excellent communication and customer service skills.

Compensation: $18.00 - $20.00 per hour

At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth.

Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.

Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry.

Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama familywhere your journey can take you anywhere

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