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Workday Technical Analyst

2 weeks ago

Phoenix, AZ, United States Nordic Full time
Workday Technical Analyst

Make a difference. Be happy. Grow your career.

About the Role

As a Workday Technical Analyst, you will play a key role in developing and enhancing Human Capital Analytics and PSA solutions for a global consulting firm. You'll leverage your Workday technical skills to streamline workflows, implement integrations, and deliver standardized dashboard metrics for Delivery Operations and Leadership. This role will work to deliver well-designed, integrated, and user-friendly solutions that automate / streamline HCM/PSA processes and ensure data integrity to support the rapidly scaling business.

Key Responsibilities

  • Serve as a partner supporting designated areas in Workday (Core HR, Talent, Resource Management, Time Tracking, PSA, Staffing, etc.)
  • Provide consultation to Delivery focused business partners, building domain knowledge, gathering requirements, providing solutions and impact analysis
  • Evaluate releases and functionality to identify opportunities to improve and optimize the use of Workday
  • Configure, test, validate and implement Business Process changes in Workday
  • Assist in testing of integrations, security, annual events
  • Maintain master data values in Workday (ex: Roles, Custom Organization Types, Positions, Locations)
  • Provide input and knowledge sharing with Workday Team Lead, Workday Team Members, and end-users as appropriate
  • Serve as an escalation resource for Tier 2 & 3 issues
  • Participate in scheduled and ad hoc training to improve policy and process acumen
  • Stay current with Workday Community, training, and industry trends

Education & Experience

  • Minimum 8 years of HCM / PSA Workday experience in professional services
  • Workday experience in Integrations and Reporting (Advanced, Matrix, Trending, BIRT) required
  • Experience with Integrations with Salesforce preferred.
  • Bachelor's Degree or equivalent experience

Skills & Competencies

  • Understanding of consulting operations and experience in employee data management
  • Strong verbal and written communication skills to interact with HR clients, cross-functional colleagues and IT
  • Ability to accurately collect information to understand and assess the clients' needs and situation
  • Ability to prioritize workload and provide timely follow-up and resolution
  • Ability to work effectively in a fast-paced environment and handle multiple projects
  • Strong HR and/or PSA acumen and technical aptitude in data management and analysis
  • Strong organizational skills and attention to detail
  • Ability to multitask, make independent decisions, and exercise discretion
  • Ability to work independently and as part of a team

Additional Details

  • Remote
  • Ability to travel up to 10%

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.