Software Project Manager

Company Overview

KR Wolfe, Inc. is a dynamic, growing company dedicated to making the equipment and technology of tomorrow work today. We specialize in delivering specialized installation, integration, field service, and renovation services. Our focus is on creating and maintaining advanced environments and systems, primarily in healthcare, education, commercial, and government sectors.

Guided by our Vision to be the company of choice based on quality, value, and customer service, we embody SPIRIT in everything we do: Spreading Positivity, Initiating Relationships, and Inspiring Teamwork. Our Core ValuesQUESTdrive us: Quality, Understanding & Care, Exceptional Service, SPIRIT, and Trust & Integrity.

In our IT department, we drive operational excellence by developing and managing technology solutions that empower all departments. Our team ensures seamless integration and optimization of business applications, supporting the companys mission to create exceptional project outcomes.

Position Summary

The Software Project Manager is a critical role responsible for leading the development, optimization, and integration of KR Wolfes QuickBase-based business application and other software tools to enhance efficiency across all departments. This role focuses on project planning, execution, and stakeholder collaboration for technology solutions, including inventory systems, reporting tools, and project management applications (e.g., Microsoft Planner). The Software Project Manager coordinates with external IT partners and QuickBase developers to deliver high-quality, scalable solutions that reduce technical debt. Success is measured by timely project delivery, user adoption, system reliability, and alignment with KR Wolfes SPIRIT and QUEST values.

Key Responsibilities:

1. Manage QuickBase Development Projects
   • Define project requirements, timelines, and deliverables for QuickBase enhancements, collaborating with external QuickBase developers to design scalable, high-quality solutions.
   • Lead hands-on configuration and no-code development in QuickBase to prototype features, troubleshoot issues, and ensure rapid resolution of user challenges.
   • Create and maintain documentation, standard operating procedures (SOPs), and training materials to drive user adoption and maximize application functionality.
   • Manage permissions, access controls, and support processes to ensure seamless employee access to QuickBase.
2. Drive Cross-Departmental Technology Solutions
   • Partner with business units and departments to identify needs and deliver tailored software solutions, such as enhanced reporting tools, inventory systems, or integrated field tools.
   • Lead high-impact projects, such as company-wide inventory system development, by scoping requirements, managing timelines, and ensuring alignment with business goals.
   • Engage stakeholders at all levels to foster enthusiasm, gather feedback, and implement systems that streamline workflows and drive efficiency.
3. Ensure Quality Assurance and System Reliability
   • Oversee quality assurance processes, including regression testing, to ensure QuickBase and related applications (e.g., Microsoft Planner) meet reliability and performance standards.
   • Implement strategies to reduce technical debt and enhance system scalability, preparing for future growth and integration needs.
   • Monitor and address system issues promptly, ensuring minimal disruption to operations and high user satisfaction.
4. Coordinate Vendors and Stakeholder Collaboration
   • Manage relationships with external IT partners (e.g., QuickBase developers, hardware/network support vendors) to ensure timely and cost-effective delivery of services.
   • Collaborate with internal teams and external vendors to consolidate and optimize business applications (e.g., transitioning from Asana/Jira to Microsoft Planner), ensuring seamless integrations with QuickBase and Microsoft ecosystems.
   • Communicate effectively with the Chief Operating Officer and cross-functional teams to align technology projects with company-wide goals, embodying SPIRIT through positive, collaborative teamwork.

Qualifications:

• Education: Bachelors degree in Information Technology, Computer Science, Business Administration, or related field preferred.
• Experience: 4-6 years in software project management, business application development, or IT operations, preferably in construction, healthcare, or technical service industries.
• Project Management Skills: Proven ability to lead software projects, define requirements, manage timelines, and deliver scalable solutions using no-code/low-code platforms like QuickBase.
• Technical Proficiency: Expertise in QuickBase configuration, Microsoft Office Suite, and project management tools (e.g., Microsoft Planner); familiarity with ERP systems or integrations is a plus.
• Interpersonal Skills: Strong communication and stakeholder management skills to collaborate with cross-functional teams, vendors, and external partners, aligning with SPIRIT and QUEST values.
• Personal Attributes: Detail-oriented, proactive, and adaptable; ability to manage multiple projects and solve complex problems while maintaining positivity and commitment to Quality and Exceptional Service.
• Other: Willingness to travel occasionally for vendor meetings or project coordination; must work onsite in one of our business locations.

Preferred Skills:

• Experience managing QuickBase or similar no-code/low-code platforms in a business environment.
• Familiarity with construction or healthcare industry workflows and technology needs.
• Proven success in leading application consolidation or integration projects.