Technical Records Specialist 2

Technical Records Specialist 2

Posting Begin Date: 2025/12/05

Posting End Date: 2025/12/21

Category: Natural Resources

Sub Category: Water Agency

Work Type: Full Time

Location: Boise, ID, United States

Minimum Salary: 21.04

Maximum Salary: 21.04

Pay Rate Type: Hourly

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

Important Guidelines: Applicant resumes must demonstrate how they meet the MINIMUM QUALIFICATIONS listed in the job announcement.

Selection Process: Resumes will be screened based on the criteria outlined in this announcement. A select number of candidates who have demonstrated that they meet the MINIMUM QUALIFICATIONS of the position and have the most relevant qualifications may be given the opportunity to be interviewed.

The Idaho Department of Water Resources (IDWR) may conduct verification of the information provided in your application, including validation of driver's license status, education, employment, and criminal history. Omission and/or falsification of information provided in your application will result in your removal from consideration for employment, appointment, or promotion.

The Idaho Department of Water Resources (IDWR) has an exciting opportunity for an administrative professional who wants to have an impact on the administration of Idaho's public water resources. IDWR is filling a Technical Records Specialist 2 position at our state office in Boise. Boise, Idaho’s capital city, is a growing urban center located near public lands and ample recreational opportunities.

IDWR’s mission is to serve Idahoans by ensuring their water is conserved and available to sustain Idaho’s economy, ecosystems, and resulting quality of life. IDWR is committed to achieving its mission through innovation, efficiency, planning, and communication.

To support IDWR’s mission, the successful candidate will be a part of collaborative team managing the orderly allocation of Idaho’s water resources. T he successful candidate will receive, organize, process, and maintain records for the Water Rights program. The person in this position will also compose correspondence, respond to public inquiries about water right records, and provide front desk customer service support.

Example of Duties

· Accomplish financial duties for the Water Supply Bank program, including collecting and issuing annual rental payments and controlling program expenditures

· Maintain records in paper, databases, and digital image formats for the Water Supply Bank and other water right programs

· Process Water Supply Bank applications

· Review and prepare Water Supply Bank lease contracts and rental agreements for signature

· Perform general administrative and clerical support to the Water Allocation Bureau, including drafting and mailing business correspondence, editing and formatting correspondence and reports, making travel arrangements, and scheduling meetings

· Participate in front desk coverage rotation

• Answer phones and research and answer customer questions regarding water right processing and IDWR programs

• Communicate with customers via phone, email, and written correspondence

Minimum Qualifications

Experience with:

· monitoring a records system to identify and correct errors

· entering and retrieving data using a computerized record system

· interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs

· analyzing information and researching a variety of sources to identify and resolve problems or issues

· dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations

· composing and proofreading business correspondence

Desired Qualifications

Experience with:

· interpreting public land survey legal descriptions utilizing at least one of the following: USGS quadrangle maps, survey plats, or similar cartographic material

· interacting with staff and members of the public in a customer service setting

· using word processing and spreadsheet software

· managing financial records

Some knowledge of supervisory practices

Benefits

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visithttps://dhr.idaho.gov/StateEmployees/Benefits.html

To learn more about the Idaho Department of Water Resources, please visit our website:https://idwr.idaho.gov.

Our Mission: To serve the citizens of Idaho by ensuring that water is conserved and available to sustain Idaho's economy, ecosystems, and resulting quality of life.

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.