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Product Owner, Product Solutions

2 weeks ago

Glen Allen, VA, United States Synechron Full time
We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge:

Operating as a key member of the Product Solutions team and the broader Operations department, this individual will be charged with delivering a comprehensive operations strategy for the products within Wholesale and Specialty Casualty portfolio. This includes, but is not limited to, matching technical and operational solutions to product needs to drive an optimal end-to-end experience, ensuring a seamless experience for Markel employees and our partners in delivering our products to the market.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $110k - $120k/year & benefits (see below).

The Role

Responsibilities:
  • Partner with stakeholders to address the strategic and holistic technology needs of US Wholesale and Specialty's Casualty portfolio, including but not limited to digital distribution (APIs and Portals), data, forms, pricing, compliance, defect fixes, user experience and efficiency
  • Own strategic stakeholder engagement for assigned areas, demonstrating a deep understanding of the business; proactively build relationships and connections across Operations, Underwriting and broader Markel to optimize delivery of solutions
  • Build, foster and maintain relationships with the broad stakeholder community, including engagement with underwriting, marketing and operations teams to identify customer needs and business objectives
  • Serve as Product Owner for the Casualty delivery team:
    • Adopt and implement Agile best practices, ensuring proper documentation of stories and epics that capture the business needs
    • Ensure proper implementation of Agile processes, including refining backlogs, prioritizing user stories, defining project scope, objectives, deliverables, and defining product requirements
    • Ensure connection of macro level strategies and business needs to micro technical solutions
    • Drive delivery of scalable solutions that meet immediate and strategic business needs aligned to strategic IT roadmaps
  • Partner across the Operations department to link technology solutions to workflows and process changes, including UAT and training; help drive technology and process transformation for US Wholesale and Specialty product areas
Requirments:
  • 5+ years of related insurance experience, representing In-depth knowledge of insurance operations; prior underwriting experience preferred
  • Excellent verbal and written communication skills
  • Ability to manage multiple and multi-faceted stakeholders
  • Solution-oriented, creative thinker
We offer:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.


SYNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

SYNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice