Solution Architect

5 days ago

Houston, TX, United States E-Solutions Full time
  • Be the Trusted Digital Transformation Advisor for our customers
  • Thought leadership role in Financial Services Industry. Deliver & support business process innovation workshops.
  • Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
  • Assess customers business requirements, co-create the future vision for success and map to Salesforces solutions
  • Give input to customers target architecture, phasing, roadmap and transition architecture
  • Provide domain expertise and guidance to define solution for the customers on the salesforce 360 platform
  • Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveraging Salesforce Platform and supporting technology
  • Comfortable working with complex business requirements, design, and help configure the desired solution.
  • Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture
  • Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks
  • Stay up to date with the latest updates and trends in the industry and Salesforces solutions as well as competitive solutions
Competencies
  • 12+ years CRM experience with a minimum of 3 years on Financial Services domain of Banking, Mortgage and Lending
  • Must have worked on Loan Origination and Mortgage. Additional functional and solution knowledge of Collections, Payments, Lending.
  • CRM/Salesforce solution experience is a plus
  • Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
  • Solid verbal, written, presentation and interpersonal skills
  • Ability to collaborate as part of a team to solve business and technical problems

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