Senior Consultant
2 weeks ago
Senior Consultant - Digital Strategy & Experience Design at Infosys. Infosys Consulting is seeking talented design professionals to advocate for users and collaborate with cross-functional teams while achieving business goals. This role is part of our Financial Services practice.
Base pay range$130,000.00/yr - $177,000.00/yr
Key Responsibilities- Digital Strategy, Experience Design & AI Enablement
- Define and lead end-to-end digital transformation strategies with a focus on reimagining user experience, creating AI-enhanced customer journeys, and enabling hyper-personalization and intelligent automation.
- Champion research ops and design ops offerings and initiatives by institutionalizing scalable processes for user research, persona development, journey mapping, rapid prototyping, and design systemsleveraging AI-first approaches, and ensuring consistent, high-quality insights and experience design across digital banking and wealth management programs
- Lead UX/UI researchers and designers to craft seamless, adaptive, and predictive user experiences across digital channels.
- Establish and scale digital innovation labs and design sprints to accelerate ideation and solutioning.
- Translate emerging technologies (AI/ML, NLP, GenAI) into tangible business value through innovative digital products and services.
- 5+ years of experience in digital strategy and experience design and 5+ years working in consulting capacity, preferably at a top global consulting firm.
- Proven expertise in experience design, digital product management, and AI/ML applications in customer experience.
- Strong command of agile methodologies, design thinking, and digital delivery frameworks.
- Exceptional communication, facilitation, and executive engagement skills.
- Demonstrated ability to deliver and lead oral presentations, anchor business/design workshops
- Excellent client relationship management, executive presence, verbal, written and inter-personal communication skills
- Proven ability to lead projects, build strong and effective business relationships
- Have experience creating sales collateral and selling to clients.
- Highly motivated with strong analytical acumen and problem-solving skills
- Must be willing and able to travel depending on prospect and client requirements
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development and Sales
Industries: IT Services and IT Consulting
Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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