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Information and Technology Trainer

2 weeks ago


Charlotte, NC, United States LEWIS Full time
Overview

Join a Company That Grows People

At Lewis, we're not just trimming trees - we're building a future. As the second-largest utility vegetation management company in North America and a proud employee-owned business, we believe every person on our team matters. When you join Lewis, you're not just taking a job - you're investing in your future.
Why You'll Love It Here

- Experience the great outdoors while working in nature, not stuck behind a desk

- Elevate your career with us - we prioritize training and internal promotions

- Join a vibrant team that champions safety, values your feedback, and fosters a strong sense of camaraderie

- Shape your future with us through our fantastic Employee Stock Ownership Plan (ESOP)

Responsibilities

What You'll Do as an Information & Technology Trainer

As an Information & Technology Trainer at Lewis Services, you'll:
  • Conduct training sessions, workshops, and presentations on technology and software topics, both in-person and virtually
  • Evaluate the impact of training programs and provide feedback to partnering departments to improve training retention
  • Deliver specialized training on platforms such as the LMS, Microsoft Office, EHS Insights, Tiempo, and other systems as required
  • Adapt training methods and materials to meet different learning styles and organizational needs
  • Mentor and support employees as they apply new skills, serving as a go-to technology expert and field resource
  • Facilitate practical, hands-on training and demonstrations in real-world settings
  • Visit divisions across the company footprint to build relationships and ensure consistent adoption of technology tools
  • Partner with corporate departments to learn new systems and roll out training initiatives
  • Assist with implementing additional training programs related to tree care, spray, or other safety topics as needed
  • Participate in continuous improvement and professional development through certifications, classes, and conferences
THIS ROLE REQUIRES 75% TRAVEL

Qualifications

What You Bring
  • Strong knowledge and experience with technology and software used in the field environment
  • Demonstrated ability to effectively communicate, present, and assess learning outcomes
  • Excellent interpersonal skills with the ability to collaborate cross-functionally across departments
  • Proven organizational skills with attention to detail and ability to manage multiple training projects
  • Adaptability and critical-thinking skills to adjust training approaches to diverse environments
  • Working knowledge of technology platforms commonly used by utility companies for tree care
  • Problem-solving mindset and self-motivation when operating with limited field resources
  • Willingness to travel within the company footprint
Preferred
  • Associate's, Bachelor's, or equivalent certification in a related field (or ability to obtain within one year of hire)
  • Bilingual (Spanish - written and spoken)
Physical Demands

Ability to:
  • Sit, stand, walk, reach, and perform repetitive keystrokes regularly
  • Occasionally stoop, kneel, crouch, crawl, climb stairs, and lift/move up to 25 lbs.
  • Travel regularly, including overnight stays via ground or air
Continuously - Sitting, communicating, using computers
Frequently - Walking, driving
Occasionally - Climbing, lifting, kneeling
Rarely - Exposure to hazardous materials
Never - Confined spaces

Environmental Conditions

Regularly - Office environment
Occasionally - Outdoor exposure, temperature extremes
Rarely - Hazardous materials, air quality issues
Never - Confined spaces

Comments: PPE required per OSHA and ANSI standards. Travel is a regular part of the role.

Tools & Equipment

Equipment may include:
  • Computers, phones, tablets, scanners, and copiers
  • Software training platforms and instructional tools
  • Fleet and field-based technology used in operational settings
What We Offer

Non-Union Benefits:
  • Competitive pay $69,000 - $75,000
  • Employee Stock Ownership Plan (ESOP)
  • Paid training and certifications
  • Health, dental, vision & HSA options
  • 401(k) +
  • Paid time off and Employee Assistance Program (EAP)
Our DEI Commitment

Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated.

Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. We prohibit unlawful discrimination or harassment of employees and applicants based on any protected characteristic under federal, state, or local laws.

Responsabilidades

Lo que harás como Instructor de Información y Tecnología (Information & Technology Trainer)
Como Instructor de Información y Tecnología en Lewis Services, deberás:
  • Impartir sesiones de capacitación, talleres y presentaciones sobre temas tecnológicos y de software, tanto presenciales como virtuales.
  • Evaluar el impacto de los programas de capacitación y proporcionar retroalimentación a los departamentos asociados para mejorar la retención del aprendizaje.
  • Ofrecer capacitación especializada en plataformas como el LMS, Microsoft Office, EHS Insights, Tiempo y otros sistemas según sea necesario.
  • Adaptar los métodos y materiales de capacitación para satisfacer diferentes estilos de aprendizaje y necesidades organizacionales.
  • Orientar y apoyar a los empleados mientras aplican nuevas habilidades, actuando como experto de referencia en tecnología y recurso de campo.
  • Facilitar capacitaciones prácticas y demostraciones en entornos reales.
  • Visitar divisiones en todo el territorio de la empresa para construir relaciones y asegurar la adopción constante de herramientas tecnológicas.
  • Colaborar con los departamentos corporativos para aprender nuevos sistemas e implementar iniciativas de capacitación.
  • Apoyar la implementación de programas de capacitación adicionales relacionados con el cuidado de árboles, aplicaciones químicas o temas de seguridad, según sea necesario.
  • Participar en la mejora continua y el desarrollo profesional mediante certificaciones, cursos y conferencias.
Calificaciones

Lo que aportas:
  • Amplio conocimiento y experiencia en tecnología y software utilizados en entornos de campo.
  • Capacidad demostrada para comunicar, presentar y evaluar resultados de aprendizaje de manera efectiva.
  • Excelentes habilidades interpersonales con la capacidad de colaborar entre diferentes departamentos.
  • Sólidas habilidades organizativas, atención al detalle y capacidad para gestionar múltiples proyectos de capacitación.
  • Adaptabilidad y pensamiento crítico para ajustar los métodos de enseñanza a entornos diversos.
  • Conocimiento práctico de las plataformas tecnológicas comúnmente utilizadas por empresas de servicios públicos para el cuidado de árboles.
  • Mentalidad de resolución de problemas y automotivación, especialmente al operar con recursos limitados en campo.
  • Disposición para viajar dentro del territorio de la empresa.
Preferido:
  • Título de asociado, licenciatura o certificación equivalente en un campo relacionado (o capacidad para obtenerlo dentro del primer año de contratación).
  • Bilingüe (español - escrito y hablado).
Exigencias físicas

Capacidad para:
  • Sentarse, estar de pie, caminar, alcanzar objetos y realizar movimientos repetitivos con el teclado de manera regular.
  • Ocasionalmente agacharse, arrodillarse, ponerse en cuclillas, gatear, subir escaleras y levantar/mover hasta 25 libras (11 kg).
  • Viajar regularmente, incluyendo pernoctas por transporte terrestre o aéreo.
Frecuencia de actividades:
  • Continuamente: estar sentado, comunicarse, usar computadoras.
  • Frecuentemente: caminar, conducir.
  • Ocasionalmente: escalar, levantar, arrodillarse.
  • Raramente: exposición a materiales peligrosos.
  • Nunca: espacios confinados.
Condiciones ambientales
  • Regularmente: entorno de oficina.
  • Ocasionalmente: exposición al exterior, temperaturas extremas.
  • Raramente: materiales peligrosos, problemas de calidad del aire.
  • Nunca: espacios confinados.
Comentarios: Se requiere el uso de equipo de protección personal (EPP) conforme a las normas OSHA y ANSI. Los viajes son una parte regular del rol.

Herramientas y equipos

El equipo puede incluir:
  • Computadoras, teléfonos, tabletas, escáneres y copiadoras.
  • Plataformas de capacitación de software y herramientas instruccionales.
  • Tecnología de flota y equipos de campo utilizados en entornos operativos.
Lo que ofrecemos

Beneficios para empleados no sindicalizados:
  • Salario competitivo: $69,000 - $77,500 anuales.
  • Plan de Propiedad de Acciones para Empleados (ESOP).
  • Capacitación y certificaciones pagadas.
  • Opciones de salud, dental, visión y cuenta HSA.
  • 401(k) + aportes del empleador.
  • Tiempo libre remunerado y Programa de Asistencia al Empleado (EAP).


Nuestro compromiso con la Diversidad, Equidad e Inclusión (DEI)

Nuestro compromiso con la Diversidad, Equidad e Inclusión es esencial para el éxito de nuestro negocio. Respetamos las diferencias entre nosotros y las aprovechamos para crear un entorno donde todos los empleados se sientan bienvenidos y tratados de manera justa.

Lewis Tree Service es un empleador que ofrece igualdad de oportunidades y está comprometido con brindar igualdad de condiciones tanto a solicitantes como a empleados. Prohibimos la discriminación o el acoso ilegal de empleados y solicitantes por cualquier característica protegida bajo las leyes federales, estatales o locales.