Knowledge Manager

Job Title: Knowledge Manager
Location: Washington, D.C. Area (On-Site)
Travel: Occasional (up to 10%)
Clearance: Must be eligible to obtain a security clearance

Job Description:
We are seeking an experienced and innovative Knowledge Manager to support enterprise-wide knowledge management efforts. This on-site position is responsible for leading the design, implementation, and governance of knowledge management frameworks that enable efficient information sharing, support organizational learning, and improve overall mission effectiveness. The ideal candidate will have a background in knowledge management or information science, experience with collaboration tools and content platforms, and the ability to foster a culture of continuous improvement and cross-functional knowledge exchange.

Responsibilities:
• Develop, implement, and refine the knowledge management strategy, ensuring alignment with department-wide strategic objectives and operational needs.
• Establish and maintain standardized knowledge management policies, SOPs, and best practices to promote consistency and compliance across all components.
• Oversee content lifecycle management, ensuring accurate, current, and accessible documentation, including legal references, case resources, and operational procedures.
• Leverage platforms such as SharePoint, intranet sites, document repositories, and collaborative tools to support efficient knowledge sharing and searchability.
• Maintain a centralized knowledge repository and promote its adoption across teams through training, guidance, and process integration.
• Lead or support training programs, workshops, and knowledge-sharing sessions to encourage collaboration and organizational learning.
• Coordinate with senior leadership, program managers, legal teams, IT, and operational staff to identify valuable knowledge assets and ensure their preservation and dissemination.
• Monitor and evaluate knowledge management efforts using data analytics and feedback, and provide regular progress and impact reports to senior stakeholders.
• Serve as a champion for knowledge-sharing culture, helping teams adopt new tools and practices for continuous improvement and organizational learning.
• Stay informed on emerging trends in legal knowledge management, AI-enhanced content tools, and collaborative technologies to evolve the knowledge infrastructure.

Personal Skills:
• Strategic Thinker: Able to develop long-term knowledge frameworks aligned with organizational goals.
• Collaborative: Strong interpersonal skills with a proven ability to engage stakeholders at all levels across legal, technical, and operational domains.
• Organized: Exceptional ability to manage information, maintain structure, and develop scalable systems.
• Analytical: Uses data and feedback to measure impact and improve knowledge processes.
• Change Agent: Proficient in change management principles and experienced in promoting cultural shifts related to knowledge sharing.
• Communicative: Excellent written and verbal communication skills, with a focus on clarity, engagement, and influence.

Job Requirements:
Education & Experience:
• Bachelor's degree in Information Management, Library Science, Business Administration, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in knowledge or information management, preferably in a public sector or legal environment.
• Experience implementing enterprise-level knowledge management systems and working with collaboration platforms such as SharePoint, Confluence, or Documentum.
• Proven track record in developing SOPs, maintaining internal documentation, and driving organizational learning initiatives.
• Experience leading cross-functional initiatives and working with diverse stakeholders.
• Familiarity with legal and regulatory information handling requirements, including confidentiality and access control.
Tools & Technologies:
• Proficiency in knowledge and content management platforms (e.g., SharePoint, Confluence, Documentum, etc.).
• Experience with intranet development, document tagging and categorization, and permission-based knowledge sharing.
• Understanding of emerging technologies such as AI, machine learning, and automation tools relevant to knowledge management.

Additional Qualifications:
• Must be eligible to obtain and maintain a federal security clearance.
• Travel may be required occasionally (up to 10%) for workshops, meetings, or stakeholder engagement.

Position Details:

• Pay Rate / Range: $48.55- $53.55

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.

• Benefits (Regular, Full Time Employees):
• Medical, Dental, and Vision offerings
• Weekly Direct Deposit
• Paid Holidays and Personal Time Off
• 401(k) with match
• Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
• Pre-Paid Legal and Employee Assistance Programs
• Northwest Federal Credit Union Membership
• BB&T @ Work Program

This program requires US Citizenship
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

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