Field Service Technician

1 day ago

Twinsburg, OH, United States Emerald Transformer Full time
Field Service Technician

Department: Field Service

Employment Type: Full Time

Location: Twinsburg, Ohio

Compensation: $0.00 / hour

Description

Field Service Technician:

Competitive Salary with a built in 20% travel pay enhancement

Company vehicle provided

Workplace Type: Onsite

Schedule: Mon - Fri; 6:00 AM - 2:30 PM

Who We Are

With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.

Emerald is committed to extending the life cycle of our customers' equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.

Why work at Emerald?

When Emerald Transformer hires someone, we aren't just bringing a new employee on board. We take our time to make sure we're surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn't be where we are today without our Emerald team, and we're thankful for each person who's chosen to be a part of our journey as a company.

At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.
  • Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
  • A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring Only by working together can we create a better future.
  • Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
  • Paid Weekly: All hourly team members are paid weekly
  • Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
  • Career Pathing: We are growing and promote from within.
We've surrounded ourselves with a passionate team, determined to reach that same goal. We've been in business for over 50 years, and every day, we're looking for new and more innovative ways to provide better service to our customers and grow our business.

Key Responsibilities

The Field Service Technician performs testing, analysis, and servicing of power distribution equipment at commercial and industrial sites. This role supports both field and facility operations and requires a strong commitment to safety, teamwork, and customer satisfaction.
  • Safely handle and dispose of oils, solvents, and other liquid compounds in accordance with environmental and safety regulations.
  • Utilize hand tools and pneumatic equipment for mechanical tasks and repairs.
  • Ability to operate cutting torch to cut metal parts.
  • Operate forklifts, overhead cranes, and other material handling equipment to support shop and field activities.
  • Ability to extract oil samples from transformers and reseal units to prevent future leaks.
  • Maintain accountability for all tools and equipment within assigned work areas.
  • Travel throughout the Emerald Transformer service territory to perform field service work; occasional overnight stays near customer sites are required.
  • Must be willing to work overtime. May be asked to work on weekend assignments as operational needs dictate.
  • Work requires close interaction with other associates. Must be able to function in a team-oriented environment.
  • When field service is not scheduled, perform assigned duties at the home facility as directed by the Plant Manager.
  • Work with another field crew may also be assigned as needed. This assignment can be with/for any entity within Emerald Transformer.
  • Maintain positive relationships with customers and clients during service interactions.
  • Ensure a clean, safe, and organized worksite at all times, adhering to company safety protocols and standards.
Skills, Knowledge and Expertise

The ideal candidate will embody the following characteristics and possess the knowledge, skills, and abilities listed below:
  • Honest, trustworthy and reliable.
  • Hardworking.
  • Physical ability to perform heavy work, exerting up to 100lbs of force occasionally and/or in excess of 50lbs force frequently.
  • Valid US Driver's license is preferred.
  • Comfortable working in extreme heat and cold.
  • Ability to use basic hand tools, gauges, and test equipment.


Benefits

Emerald Transformer is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, creed, sex, gender, sexual orientation, gender identity or expression, religion, age, national origin, ancestry, physical or mental disability (including pregnancy), uniform service, veteran status, marital status, medical condition including genetic characteristics, or any other category protected by federal, state, or local law.

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