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Senior Benefits Analyst

2 weeks ago

San Francisco, CA, United States OpenTable Full time
  • This is a hybrid 2x/week in office position.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About This Role

The Sr. Benefits Analyst will support all employee benefit programs (insured and non-insured) globally for OpenTable, focusing on governance, design, analysis, implementation and communication. The role will be involved in ensuring that the local benefits packages follow local relevance, legal compliance, industry standards, and are aligned with our global benefits philosophy. The role will focus on both internal management of benefits but also the relationships with relevant third parties (brokers, benefits providers, system providers, etc).

Key Responsibilities:
  • Ensure that benefits programs remain compliant with local legislation, competitive with local and global job markets and aligned with OpenTable's global total rewards strategy.
  • Conduct regular benchmarking and monitoring market-competitiveness of programs to ensure they address the employee's and business's needs.
  • Provide support in the designing, testing and maintaining Benefit Administration Tools (Workday) and troubleshoot integration issues
  • Support with leave administration via policy-setting and process enhancement for all types of leave.
  • Support departmental & regional People Partners, HR Operations, Payroll and business leaders with global processes and localized adoption of global philosophies.
  • Responsible for training HR teams for ongoing administration, communication, and execution of benefits programs.
  • Work with HR People Partners, the HR systems & delivery teams, the Compensation & Benefits team, internal communications teams and other specialist teams or consultants to educate and inform employees and deliver the full value of our benefits in an accurate and productive
  • Trouble-shoot and support resolution of escalated issues with internal and external stakeholders.
  • Point person on global benefits & well-being projects and global vendor management & negotiation
  • Keep updated on current trends in benefits and well-being in the workplace, and constantly assess and propose new ideas for OpenTable
  • Lead annual Open Enrollment process, including employee communication and system design.
Skills/Experience required
  • Bachelor's degree in a related field preferred
  • 5+ years of employee benefit experience, preferably in a global environment.
  • Very strong understanding of regional Benefits practices and regulations, and reporting.
  • Workday experience preferred.
  • Strong capability to work with data and analyze data to create insights and results.
  • The ability to quickly zoom-in to details and analysis, and to zoom-out for the big picture of the business.
  • Effective verbal and written communication skills while working closely with regional and global teams.
  • Excellent project management skills to be able to work independently in completing tasks and guide projects with minimal supervision with multiple stakeholders.
  • Enthusiastic collaborator, to partner with others in HR, across our regions, and with other departments to achieve results together.
  • You constantly seek inspiration and innovation in the area of employee benefits to understand how to support the business and give our people an outstanding employee experience, in ways beyond best practices.
  • Ability to thrive in our fast-paced, challenging, dynamic environment; you possess creative problem-solving skills and adaptability.
Benefits and Perks
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
    • Company-paid therapy sessions through SpringHealth
    • Company-paid subscription to Headspace
    • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work)
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
    • Development Dollars
    • Leadership development
    • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Free lunch 2 days per week
  • Convenient downtown SF office location close to the Montgomery MUNI and BART stations.
  • Building amenities, such as a gym, dog policy, & bike parking

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $125,000 - $140,000.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & FlexibilityAt OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

InclusionWe're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.

If you need adjustments during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.