Regional Clinic Director

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. Your role as a Regional Clinic Director will be central to our mission of reshaping the landscape of Mental Health. You will apply your expertise and experience to the operation of a community-rooted outpatient clinic; leading a culture that creates an environment of psychological safety that prioritizes growth, support, and clinical excellence. As a visionary leader, you will have the unique opportunity to guide and develop a team of master's trained and licensed Therapists along with psychiatric providers and an administrative team who are all collaboratively working towards the shared goal of delivering high-quality care.  

Our Regional Clinic Directors appreciate the opportunity to invest in the well-being of their local community through referral partnerships and enhanced awareness of mental health needs. At Northeast Health Services, you will appreciate the shared support services and support of your peers as you drive our shared commitment to person-centered care and continuous improvement at your clinic. This role empowers you to have a far-reaching impact on the present and future of the mental health care field.  

Key Responsibilities:

•  Hiring, training, and onboarding of Clinic Directors in the region
•  Provide clinical and administrative supervision of the team and ensure that supervision is being provided in accordance with regulatory agencies, payor contracts, and licensing boards where 
•  Accountable for the region’s productivity and performance, using data to monitor and drive decisions around hiring, scheduling, etc.
•  Promote compliance with applicable requirements, laws, and 
•  Provide day-to-day support to clinic directors and departments related to clinic performance, quality, and 
•  Facilitate onboarding in collaboration with training and human resource 
•  Actively support clinic directors and help reduce burnout and improve morale in collaboration with Market Leader
•  Conduct performance reviews and provide regular feedback to team members and manage corrective action as needed with support from Human Resources.
•  Participate in leadership team meetings and facilitate regional staff 
•  Participate in after-hours on-call rotation with clinic directors and de-escalate /manage crises that occur on sites or after hours.
•  Carry a supervision caseload of 2-5 clinicians per 
•  Oversight and management of the utilization review system in the region including quality 
•  Assistant Market Leader in state initiatives
•  Support clinic directors through supervision, oversight, and guidance to have successful clinic outcomes clinically and 
•  Interface with payors, and referral sources and work closely with the marketing and outreach team around demand 
•  Oversight of a centralized supervision model in the regions
•  Oversight of a centralized waitlist model in the regions

Qualifications:

•  Master’s degree or higher from an applicable accredited program
•  Valid independent clinical license
•  Experience in mental health 
•  Comfortable using data to manage performance and 
•  Knowledge of state/federal rules and regulations
•  Strong computer abilities and proficiency with electronic medical records
•  Knowledge of medical terminology and pharmacology
•  Understand and comply with 
•  Excellent communication skills and ability to work well with a team, especially in stressful 
•  Desire to do a thorough job in a fast-paced 
•  Ability to train and coach other 
•  Previous management experience
•  Knowledge of current standards, principles, and practices of psychiatric care
•  Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches to mental health

Explore the Advantages of Joining Our Team: 

• Enjoy a competitive salary and comprehensive benefits package, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more. 
• Be part of a community deeply committed to enhancing mental health and revolutionizing client care. 
• Engage in continuous learning and career growth opportunities, guided by seasoned professionals in a nurturing environment. 
• Play a crucial role in reshaping behavioral health, with your work directly improving client lives. 
• Thrive in a collaborative and communicative environment that celebrates shared success. 
• Receive extensive onboarding and ongoing educational resources, tailored to develop your skills, and ensure your success in the role. 

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.