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Epic Ambulatory Analyst

2 weeks ago

Boston, MA, United States The Ceres Group Full time

Epic Analyst (EpicCare)
Boston, MA
The Epic Systems Analyst is responsible for in-depth knowledge of assigned Epic System software (EpicCare). He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team regarding the upgrade

  • Performs analysis, design, development and maintenance of Epic Ambulatory Modules (EpicCare)
  • Configures vendor applications and products
  • Analysis of workflows, system details and technical issues associated with the Epic application
  • Scopes multiple major and minor enhancements in accordance with ISS standards and best practices
  • Analyzing new functionality and recommends how it should be used to prioritize and implement requested changes to the system
  • Troubleshooting problems and questions from end users. Provides support of daily and ad-hoc requests.
  • Interfacing with key IT, clinical, business and operations staff to assist in the development of efficient workflows.
  • Maintains system documentation and develops system specifications and procedures
  • Defines and documents user requirements
  • Applies project planning and project management methodologies
  • Coordinates and leads short duration projects; monitoring project process, progress and results
  • Develops test plans, prepares test data and performs system testing
  • Provides on-site user support during implementations
  • Takes on-call for system application support at scheduled times
  • Audits data entered by end users
  • Troubleshoots and tracks issues and problems
  • Applies systems development methodology to solve problems
  • Follows Change Management processes
  • Experience with EMR build and configuration
  • Strong EpicCare experience and MyChart experience
  • Experience with Medication Administration Record (MAR, or eMAR for electronic versions)
  • Demonstrated comprehensive knowledge of clinical practices and principles
Position Qualifications Include
  • Minimum 4 years' experience
  • Experience with EpicCare certification required
  • Bachelor's degree or higher in computer science, information systems or health care related field
  • Experience working in a hospital or other health care organization desirable
  • Experience implementing industry best practices to drive optimized operations
  • Excellent oral and written communication skills with technical and clinical audiences
  • Exceptional organizational skills to facilitate work in a fast-paced, rapidly changing environment
  • Able to articulate customer business problems
  • Strong technical command of common office tools (e.g. Microsoft Office suite, departmental applications)


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