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ServiceNow PM
3 weeks ago
ServiceNow PM
Tues - Thurs onsite in Doral FL office
We are looking for two contractor resources for Infrastructure Carnival (PM Role & Business Analyst) to start ASAP. The PM job description and Business Analyst role are attached. Specific and additional details for the positions are below:
PM Role:
Specific Requirements:
- 5+ years of experience using Service Now. We will be standing up a new instance and redesigning all our processes. They will need to know how to navigate the current instance to pull data for review etc.
- 5+ years of process mapping experience.
- 5+ years' experience with Service Now security profiles, set up and approval process, and onboarding. Track the process to create and implement all the new SNOW processes.
- 3+ years vendor management
- 3+ years of IT Infrastructure Services Outsourcing
- Lead coordination and communication with Internal and external teams during IT service transition.
- Experience managing the creation and implementation of service now processes specifically for ITIL. Need to have some business process mapping experience.
- Experience managing a transition of infrastructure support from 1 vendor to another.
Additional Requirements:
- PMP certification or equivalent or 15+ years in relevant PMO experience.
- Candidates must reside in South Florida.
- Onsite 3 days a week. Tues, Wed and Thurs 8:00am-5:00pm
- Minimum travel
