Java Backend Developer

2 weeks ago

Atlanta, GA, United States Purple Drive Full time
Key Responsibilities

  • Application & Incident Support: Lead L2/L3 support for Java/Spring Boot microservices in a cloud-native environment (EKS/Kubernetes). Manage incident triage, root cause analysis (RCA), and timely resolution across distributed systems.
  • Monitoring & Alerting: Oversee monitoring and logging tools (AppDynamics, Grafana, ELK, CloudWatch, Splunk) to ensure proactive detection and response.
  • Automation & Scripting: Develop scripts (Python/Bash) to automate support workflows, streamline incident handling, and improve operational efficiency.
  • DevOps Collaboration: Partner with DevOps teams to enhance CI/CD pipelines, release readiness, and deployment stability.
  • Governance & ITIL: Enforce ITIL-based processes (incident, problem, and change management) ensuring compliance and operational best practices.
  • Documentation & Knowledge Management: Maintain detailed support documentation, runbooks, and ensure knowledge sharing within the team.
  • On-Call & Crisis Management: Participate in on-call rotations, lead critical incident responses with composure, and provide clear stakeholder updates.
  • Team Leadership: Mentor and guide L2/L3 support engineers, manage shifts, rotations, and workload distribution for 24x7 coverage.
  • Continuous Improvement: Drive improvements in automation, tooling, and process efficiency while tracking KPIs (MTTR, SLA adherence, incident volume).
  • Risk & Impact Management: Assess risks of deployments and changes, ensuring mitigation strategies for production stability.
Required Skills & Experience

  • Strong hands-on expertise in Java and Spring Boot backend development.
  • Proven experience supporting cloud-native microservices in Amazon EKS / Kubernetes.
  • Experience with monitoring, logging, and alerting tools: AppDynamics, Grafana, CloudWatch, ELK, Splunk.
  • Knowledge of CI/CD pipelines and DevOps practices.
  • Scripting proficiency in Python or Bash.
  • Strong troubleshooting, analytical, and problem-solving skills in distributed systems.
  • Solid understanding of ITIL processes (incident, problem, and change management).
  • Excellent communication and stakeholder management skills.
  • Experience mentoring and leading support engineers.

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