Specialty Services Branch Manager
7 days ago
Summary
The Budd Group is seeking a highly driven Branch Manager of Specialty Services to take the reins of a thriving operation. This is more than a management role-it's an opportunity to apply a CEO mindset to a core business unit, focusing intensely on both the seamless execution of daily work and strategic revenue expansion. If you excel at optimizing the 'back end' while driving 'front end' growth in a recurring revenue business, we want to talk to you.
Focus: Drive Operations and Expand Revenue
Reporting to the Regional Manager/Area Vice President, you will lead a diverse team of cleaning, disinfection, floor, and project technicians. Your primary focus is on the flawless, high-quality execution of specialty services while actively managing and executing a business plan for expansion, new sales, and maximizing existing account revenue. This position is critical to our department's future success and profitability.
Key Responsibilities and Accountabilities
- Growth & Sales: Actively manage and execute a business plan to renew, expand, and develop the route business. Focus on account up-sale improvement with new products and services to ensure a strong, recurring revenue stream. Accountable for achieving sales and margin goals.
- Operational Excellence: Lead the daily logistics and execution of all service routes, including route optimization, daily inventory control (supplies, chemicals, PPE, vehicles), and daily account functions (audits, equipment reconciliation, etc.).
- Team Leadership: Hire, train, develop, and coach all service and route technicians, including performance monitoring, certification, and daily compliance. Promote a culture of safety and empowered, self-directed teamwork.
- Financial & Risk Management: Manage project budgets, anticipate workflow and work demand, and analyze and overcome program risks. Ensure the accuracy and timeliness of daily invoices.
- Customer Relations: Conduct 100% of quarterly customer contacts and audits, ensuring high customer satisfaction and quality standards.
- Entrepreneurial Operator: Demonstrated experience managing operations across different lines of business with a strong understanding of revenue management and business growth strategies.
- Experience: Bachelor's Degree or equivalent managerial experience.
- Analytical Skills: Must be able to interpret reports and performance tracking mechanisms, analyze sales opportunities, and develop route structure based on new accounts and expansion.
- Mobility: Willingness to travel locally 70% in the field to manage operations, coach teams, and maintain customer relations.
- Skills: Must possess a clean driving record, exceptional customer service and communication skills, and the ability to work ethically and independently with high energy and an ability to multitask.
Why Work For The Budd Group??
- We are a God-honoring company of excellence
- PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community
- Medical, Dental, and Vision Benefits
- Life, Accident, and Disability Insurance
- HSA and FSA programs
- 401(k) - We Match
- Career Advancement
- Free Online Classes for professional and personal development available to ALL employees
- Free Mental Health and Financial Assistance Programs
- Pay on Demand + Cash Back rewards program
- Classes to learn English or Spanish
- www.buddgroup.com
- Glassdoor
The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.
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