Director, Product

2 weeks ago

Boston, MA, United States Chewy Full time

At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers

Our Opportunity:

Chewy is seeking a Director of Product, Marketing Technology, based in Boston, MA or Seattle, WA, to lead the vision and execution of the systems, data, and AI infrastructure that power our marketing engine. This leader will evolve Chewy's marketing technology ecosystem to drive automation, optimization, and measurable performance across channels. Reporting into the leader of our beloved Marketing, Science and Operations organization.

What You'll Do:

  • Define and deliver the roadmap for Chewy's marketing technology platforms, spanning data pipelines, automation, and machine learning and driven optimization.
  • Partner closely with Marketing, Product, and Applied Science teams to translate predictive models and insights into scalable systems that improve performance and efficiency.
  • Oversee core marketing technology products, including AI and machine learning models that optimize value-based bidding, in-house automation systems that streamline campaign workflows and creative management, and planning tools that dynamically allocate budgets across key media platforms.
  • Drive collaboration among software engineers, ML Ops, and marketing technologists to deliver scalable, reliable, and intelligent products.
  • Build and lead a high-performing team of software engineers, machine learning engineers, and product managers, fostering a culture of innovation, technical excellence, and accountability.
  • Partner with stakeholders across Performance Marketing, Product Management, Applied Science, Data Engineering, Finance, and Creative and Brand to ensure technology capabilities align with marketing objectives and business outcomes.
  • Evaluate and implement emerging technologies and AI applications to continuously improve marketing effectiveness and speed of execution.
  • Communicate priorities clearly, align cross-functional teams, and guide the organization through periods of growth and change.
What You'll Need:
  • Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field; an advanced degree (MS or MBA) is preferred.
  • 10+ years experience across marketing technology, product or platform management, or adtech/data systems within high-growth, eCommerce, or performance marketing environments.
  • 5+ years of experience leading cross-functional teams spanning software engineering, machine learning, and product management.
  • Proven success building or scaling martech or adtech platforms that drive measurable performance through data and automation.
  • Deep understanding of marketing data architecture, APIs and integrations, experimentation frameworks, attribution, measurement, and machine learning/ driven bidding.
  • Hands-on familiarity with ecosystems such as Google Ads or SA360, Meta, TikTok, CDPs, and marketing clouds like Salesforce Marketing Cloud or Adobe, or comparable in-house systems.
  • Exceptional communication and leadership skills, combining emotional intelligence with analytical depth to inspire, influence, and drive clarity across technical and business teams.
  • Strategic perspective with the ability to translate technology innovation into business growth and operational efficiency.


The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Base Salary Range

$204,000-$325,000 USD

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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