Banquet Server

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Our in-house culinary team is seeking additional Banquet Servers for a variety of events. Event types include but are not limited to meetings, weddings, concessions, ticketed shows and concerts. Banquet servers will be responsible for providing superior customer service to all guests, fulfilling event needs as promised as well as adapting to individual guest requests.

This role pays an hourly wage of $14.50 to $15.50.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. 

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

Located in Downtown Grand Junction, CO at the recently renovated Grand Junction Convention Center which also services the Amphitheater at Las Colonias Park and the Historic Avalon Theatre. This position will have opportunities to work events at all three venues and serve concessions at Stocker Stadium.

Responsibilities

• Ensure exemplary guest service through all forms of banquet service, carving stations, bar tending, running food to tables during events, buffets, plated, replenishing product and supplies in compliance with event standards.
• Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storage's in compliance with event standards and instructions.
• Perform side work by helping to provide a safe and clean work environment.
• Clean, organize and restock equipment/product returning from catering events.
• Understand safety responsibilities as well as environmental laws by following established procedures, policies, training and involvement activities.
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons. 
• Must be able to provide excellent service to all patrons.
• Must be sure that all details of the job are performed, and their work is accurate. 
• Ability to express ideas clearly when speaking or in writing. 
• Identify problems and review information.
• Must be able to multi-task.
• Ability to handle and move objects.
• Must be able to document and record information.
• Must have a customer-focused, positive and professional attitude.
• Ability to read with strong oral and written communications skills in the English language. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division).
• Must be able to stand for extended periods of time.
• Must be able to make fast, simple, repeated movements of fingers, hands and wrists.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
• Ability to work a flexible schedule, including but not limited to, nights weekends and select holidays
• Punctuality and consistent attendance.
• High school diploma.
• Have not less than two to three years of banquet service or external catering experience or its equivalent combination of education and experience.
• Must be at least eighteen years.
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.
• Must be able to do simple arithmetic in all units of measure, using common fractions, whole numbers, and decimals. In fact, must be able to do simple mathematical calculation.
• Must be able to make independent decisions.

Qualifications

• Work experience in events, banquets or restaurants preferred.
• High school diploma or equivalent GED strongly preferred. Equivalent experience may be substituted.
• Ability to stand for long periods of time.
• Outstanding customer service, ability to learn quickly and adapt to various environments and needs based on each event.
• Able to work both independently and as part of a team.
• Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.
• Schedule: Looking for daytime availability. Night time and weekend availability all considered.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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