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Personal Lines Customer Service Representative
2 weeks ago
Location: Allentown, Pennsylvania
About the Role
We're seeking a Personal Lines Account Manager to join our growing team. In this role, you'll manage and service an established book of business, ensuring strong client relationships and exceptional customer support. You'll also have opportunities to cross-sell and contribute to building a positive, team-oriented culture.
Key Responsibilities
- Provide day-to-day servicing of existing personal lines clients.
- Cross-sell additional coverage and identify client needs.
- Maintain accurate and detailed records of client communications.
- Support the Personal Lines Manager in meeting team goals.
- Active PA Property & Casualty license (required).
- 3+years of personal lines experience.
- Strong communication and relationship management skills.
- Team player with a positive, energetic attitude.
- Salary: $45,000-$60,000 (based on experience).
- Additional earning opportunities through internal contests.
- Benefits include: PTO, standard holidays + your birthday off, paid parental leave, fully paid medical for employees, dental, and vision coverage.
Why Join Us?
We're not just building a team-we're building a culture. If you're sharp, motivated, and enjoy working in a collaborative environment, this could be the perfect fit for you.
