Senior Computer Operator
1 week ago
The Senior Computer Operator is responsible for operating and monitoring computer and peripheral equipment in an environment requiring continuous shift coverage to process data, monitor servers, applications, network and telecommunication rooms, according to operating instructions. Schedules requested jobs, as needed, by clients and ensures that jobs run and complete successfully.
ESSENTIAL FUNCTIONS
Monitor automated job processes for success and logs results.
Monitor and control automated and manual computer job runs to ensure accuracy and constant job flow.
Monitor Data Center server availability and logs/reports anomalies/issues.
Detect and determine computer hardware and application problems, and communicate to appropriate Technical Teams.
Print requested output or large print processes.
Re-run jobs if incorrect or lost.
Perform server backups and manages off-site storage rotations.
Monitor status of all pending job runs.
Monitor application availability, including all information management system applications, email and library automation.
Monitor network availability as well as dial-in access.
Monitor and log Telecommunication Room temperatures (A/C status).
Develop operating and production control procedures.
Write documentation.
Develop training procedures.
Monitor physical Data Center access utilizing logbook.
Notify Senior Management and On-Call IT staff regarding server, network or application outages as well as environmental issues with Telecommunication Rooms.
Be available to work on weekends and/or any shift in a 24x7 Data Center.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- High School Diploma/GED required
- 2 years computer operations experience in a 24x7 Data Center required
- Previous shift work experience required
- Valid Texas Driver License
- MS Office
- information Management Systems
- Network Management
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Additional Information
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra Jacobson, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
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