Retail, Flex Color Expert

3 days ago

Boston, MA, United States Kendo Brands Inc. Full time
Job Description

Position: Flex Color Expert, Lip Lab
Status: Part Time - Minimum 15 hours per month on peak days Sat-Sun
Reports To: Store Manager

Location: Boston Seaport

The salary range for this position is $16.00 - $18.00 per hour PLUS TIPS based upon store location. Most roles earn an additional $8.00 - $10.00 per hour in tips.*

More than just a lipstick destination, Lip Lab cultivates an environment that champions fun, self-expression and creativity for both our valued guests and team members. We are deeply passionate about delivering exceptional, personalized service and take pride in our artistry, crafting high-quality, custom products that are as unique as the individuals who wear and create them - from the perfect shade and surprising flavors to a name that reflects and celebrates your story.

If you're energized by forging genuine connections, driving impactful results, delivering exceptional guest experiences and empowering others to reach their full potential within a positive, vibrant, and authentically inclusive culture, then the Color Expert role at Lip Lab is the perfect opportunity for you

The Role:
As a Flex Color Expert you will help contribute to a fun, inclusive and creative atmosphere that both guests and employees will all want to be a part of.

What We Are Looking For:

  • Strong background in guest/customer service in a fast-paced environment
  • An eye and passion for all things artistry and color
  • Strong verbal and written communication skills
  • Someone who leads by example with a positive, can-do attitude and generous spirit, always going above and beyond for both guests and team members
  • Open weekend availability (including holidays)
  • Comfortable working in front of and with multiple guests throughout the service experience
  • Physically able to meet the demands of the job including the ability to stand for prolonged periods of time, lift to 30 lbs, including the ability to kneel and squat.
What You Will Do:
  • Provide unique, entertaining and exceptional guest experiences from beginning to end, including confirming reservations, welcoming guests, completing reservations in a timely manner and encouraging guests to capture moments and share on social media
  • Follow all Lip Lab standards, operating practices and GMP guidelines at all times
  • Work closely with Store Manager, Leads and the rest of the team to ensure a positive, collaborative and inclusive store environment
  • Work within a diverse team
  • Always represent Lip Lab with a high level of professional conduct, leading and embodying both Kendo and Lip Lab Values and Principles
What We Offer:
  • Fantastic employee discount
  • Opportunities for career growth and development
  • A fun and supportive work environment
The Perks:
  • Competitive pay PLUS TIPS *The range cited for tips is approximate based on tips received by current employees. Kendo cannot guarantee that any hired applicant will receive tips or tips that will fall within this range.*

If you're passionate about color, creativity, and providing exceptional customer service, we encourage you to apply. Join our team and help us make every day a little more colorful

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