Customer Success

4 days ago

New York, NY, United States EIS Group Full time

About the job Customer Success

We are seeking a proactive and customer-focused Customer Success Specialist to support our clients and ensure they receive maximum value from our products and services. The ideal candidate will build strong relationships, provide ongoing support, and help drive customer satisfaction and retention.

Key Responsibilities

Serve as the main point of contact for customer inquiries and support.

Guide customers through onboarding, training, and product adoption.

Address client issues promptly and ensure timely resolution.

Qualifications

Strong communication and problem-solving skills.

Customer service or client-facing experience preferred.

Ability to manage multiple tasks in a fast-paced environment.

Package Details

Paid Time Off

Medical Insurance

Dental Insurance

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