Logistics Customer Service Representative
6 days ago
We are seeking a reliable and detail-oriented Logistics Customer Service Representative to support our operations team. This role plays a key part in ensuring timely and accurate finished goods shipments, coordinating with trucking companies, and maintaining proper inventory records. The ideal candidate will be organized, professional, and customer-focused, with the ability to work both independently and collaboratively.
Findlay Tall Timbers Distribution Center is a team-oriented, safety-first environment committed to efficient operations and exceptional customer service. We value reliability, communication, and integrity in everything we do.
Schedule: Monday-Friday 7:00a-3:30p
Key Responsibilities:
- Coordinate daily shipment schedules to meet customer requirements
- Communicate effectively with customers and transportation providers
- Enter and maintain accurate order and shipping data in company systems
- Monitor and update customer portals with shipment details and confirmations
- Prepare necessary documentation, including Bills of Lading and ASNs
- Address shipment-related issues promptly and professionally
- Collaborate with warehouse staff to ensure smooth order fulfillment
- Follow standard operating procedures for inventory depletion and shipping
- Maintain a clean and organized work area
- Operate within our Quality Management System (QMS)
- High school diploma or GED preferred
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic math and computer skills (Excel, email, data entry)
- Self-starter with strong attention to detail
- Ability to follow written and verbal instructions
- Primarily office-based work with extended periods of sitting
- Occasional lifting of office materials or storage boxes
- Ability to bend, kneel, or crouch as needed
- Office and warehouse setting
- Proximity to warehouse machinery and noise
- Collaborative work atmosphere with frequent communication
Equal Opportunity Employer:
Findlay Tall Timbers Distribution Center provides equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected status.
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