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HR Business Partner
2 weeks ago
Tatte Bakery & Caf is seeking an experienced, proactive, and people-focused HR Business Partner (HRBP) to serve as a trusted advisor to our Regional VPs, District Managers, General Managers, and Culinary Leaders. This is a field-forward, business-aligned HR role that blends strategic partnership with hands-on support. The HRBP ensures our values-based culture is lived daily, compliance is upheld, and our leaders are equipped to deliver exceptional people experiences across cafs, bakeries, and catering operations. They thrive in multi-unit, high-growth hospitality or retail environments, is adept at both employee relations and organizational development, and brings proven capability in compensation support. This HRBP will be based in and primarily support our Boston market.
KEY RESPONSIBILITIES
Business Partnership & Culture Stewardship
- Serve as the strategic HR partner to RVPs, DMs, and Culinary Leaders in assigned market.
- Drive talent planning, coaching, employee relations, & development strategies aligned to Tattes culture & growth goals.
- Translate business objectives into HR strategies that strengthen engagement, retention, and performance.
- Act as People lead for assigned market operations, including staffing stabilization, new caf openings, and leadership readiness.
- Partner cross-functionally with Operations, Talent Acquisition, and Learning & Development to ensure seamless hiring, onboarding, and training.
- Support bakery and catering leaders with tailored people practices while ensuring consistency with caf operations.
Labor Compliance & People Operations
- Maintain expert knowledge of state and local employment regulations (predictive scheduling, wage & hour, ACA, leave requirements, etc.).
- Partner with Legal & Compliance teams to keep policies, manager training, and operational guardrails current.
- Support leaders with investigations, documentation, coaching, and progressive discipline in line with both business and legal standards.
Team Member Engagement & Development
- Partner with RVP & DMs to foster an inclusive, high-performing culture across each caf, catering and bakery team.
- Coach leaders on feedback, development conversations, and performance management practices to strengthen both retention and growth.
- Help design and facilitate engagement action plans based on team feedback and people insights.
Data & Insights
- Use workforce analytics (turnover, staffing risk, engagement, hiring velocity, etc.) to guide strategic decisions.
- Partner with leaders to identify and address talent gaps, pipeline needs, and development priorities across the market.
QUALIFICATIONS & EXPERIENCE
Required
- 57+ years of progressive HR experience in multi-unit retail, hospitality, or restaurant environments.
- At least 2+ years supporting operations in one of Tattes core markets (Boston, DC, or Tri-State/NYC area).
- Strong knowledge of relevant state labor laws (MA, DC/MD/VA, or NY/NJ/CT depending on market).
- Demonstrated ability to manage complex employee relations with sound judgment and discretion.
- Experience coaching field leaders and building scalable HR practices in a growth environment.
Preferred
- Bachelors degree in HR, Business, Hospitality, or related field; HR certification (SHRM-CP, PHR, or above).
- Spanish language proficiency (spoken and written).
- Familiarity with UKG/Ultipro or similar HRIS/LMS/scheduling systems.
- Proven exposure to compensation practices (wage banding, salary market reviews, pay equity) is a PLUS.
Travel: Regular local travel within assigned market; occasional cross-market travel to support enterprise needs.
KEY COMPETENCIES
- Operational HR Excellence Strong command of compliance and field HR practices.
- Compensation Acumen Ability to support and advise on wage banding, market benchmarking, and pay alignment.
- Business Acumen Understands how people strategies drive operational and financial outcomes.
- Coaching & Influence Guides leaders with credibility, clarity, and accountability.
- Builders Mindset Comfortable refining and scaling systems and processes in a high-growth brand.
- Cultural Stewardship Brings consistency and care in reinforcing Tattes values.
- Execution & Ownership Delivers with urgency, precision, and accountability.
OUR PERKS AND BENEFITS
- Competitive pay (ranging from $105k-$125k/year, commensurate with experience; bonus-eligible up to 10%)
- Medical, Dental, and Vision Insurance
- 401K Plan (with vesting match)
- Paid time off
- Free EAP services
- Free beverages and generous meal discount
Please note that Tatte is an E-Verify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
