External Communications Specialist

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

This is a role within CG's Corporate Communications group. A successful incumbent is expected to (i) Collaborate with internal stakeholders including Marketing, Product, and Legal, to ensure consistent and align messaging across all external communications., and (ii) Partner with the PR agency to develop and implement external communication plans that support business goals, enhance brand visibility, and amplify

product and company announcements. Requires 2+ years of relevant work experience. Experience working with high growth consumer or tech brands, either in an agency or corporate setting and a minimum of a Bachelor's Degree in Communications, Marketing or relevant field of study.

Responsibilities

• Coordinate media relations activities, including scheduling and preparing executives for interviews, managing press inquiries and supporting event participation.

• Partner with PR agency to develop and implement external communication plans that support business goals, enhance brand visibility, and amplify product and company announcements.

• Assist in the development of press materials such as news releases, media statements, Q&As, and key message documents.

• Support the creation of thought leadership content, including articles, blog posts, and other external materials.

• Monitor media coverage, track communication metrics, and provide reports and insights on campaign performance and brand sentiment.

• Collaborate with internal stakeholders including Marketing, Product, and Legal, to ensure consistent and aligned messaging across all external communications.

• Help manage PR agency relationships, including budget tracking, project timelines, and deliverable coordination.

• Ensure all external messaging aligns with the company's brand voice, visual identity, and business strategy.

• Stay informed on industry trends, emerging media opportunities, and best practices in corporate and product communications.

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group's reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications

• Bachelor's Degree in communications, Marketing or relevant field of study

• 2+ years of relevant work experience

• Experience working with high growth consumer or tech brands, either in an agency or corporate setting

• Deep understanding of shifting media and social landscape

• A bias for action: ability to move quickly and adapt with the business needs

• Exceptional writing, editing, and storytelling skills, with proficiency in AP style and leadership

communications.

• Strong project management abilities with attention to detail and adherence to deadlines.

• Proficient in Microsoft Office Suite; working knowledge of graphic design and visual content

development.

• Excellent verbal, written, and presentation skills with a polished command of English grammar.

• Travel may be required, less than 20%

Preferred Qualifications

• 3-5 years of relevant work experience

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The pay range for this position is $50,700.00 - $81,825.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.