Product Specialist

1 week ago

Springfield, MO, United States Pluck Full time

Job Type

Full-time

Description

Would you like to enjoy 100% paid medical, dental and vision insurance for you and your entire family? How about unlimited paid time off and a supportive and positive work environment? Keep Supply offers all of this plus a bonus program and significant growth opportunity

We are a respected and resourceful distributor of heavy commercial and industrial refrigeration parts, equipment and other MRO supplies on a mission to #bethebestpart. No matter the need, we keep our customers supplied and running. We are currently seeking a Product Specialist to join our growing Sales Team.

Keep Supply Product Specialists work alongside their team to ensure our customers and partners have the best possible experience and achieve their desired outcomes. Our goal is to build customer loyalty by consistently exceeding service and delivery expectations.

As a Great Game of Business practitioner, we have a collaborative environment where every individual understands their impact on the company's bottom line and works together to achieve shared success. This creates a supportive and positive work environment that fosters personal and professional growth.

Primary Duties and Responsibilities

  • Keep our customers at the center of decision making.
  • Write customer quotes and follow through, consistently looking for opportunities to go the extra mile.
  • Monitor inbound phone and email inquiries in order to provide timely response to customer requests.
  • Research and answer technical questions about our products in order to effectively help our customers solve problems.
  • Work with manufacturers and other vendors for product information, availability and status.
  • Listen to customers and understand how to meet the needs they are describing.
  • Qualify the customer and share our value propositions.
  • Follow up with customers who need technical assistance with products.
  • Take notes diligently on customer profiles. They should include (but are not limited to) equipment type, parts needed, purchasing process, decision makers, etc.
  • Manage and maintain all communication needed between intercompany departments; Accounting, Shipping/Receiving, and sales.
  • Work within team to create and accomplish sales forecasts
  • Perform other duties as assigned by the manager.
Requirements

The ideal candidate will...
  • Have 2+ years in a role where you were responsible for taking care of regular and new customers. Business-to-business experience is helpful.
  • Be a problem-solver at heart with a technical mind to help.
  • Have some experience in industrial refrigeration or a similar industry.
  • Be experienced working with a cloud-based ERP system including inventory management functionality.
  • Have knowledge of Open Book Business practices and a passion for achieving team goals.
  • Possess solid PC skills with experience using Google Apps and/or Microsoft Office in a business setting.
  • Be fun and positive in their contributions to the Pluck culture.

Company Culture

We are a small, scrappy team and all of us do a lot of different things every day. We all enjoy working towards our goals and like to celebrate those wins as well. We place a very high value on teamwork, work ethic and humility.

Do business worth repeating.

Build the best team, serve others fully and use business to make life rewarding for everyone we encounter.

#BETHEBESTPART

Keep Supply is an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Salary Description

$40,000 - $50,000 plus opportunity for bonus

  • Product Specialist, Hardware Solutions

    2 weeks ago

    Springfield, MO, United States Digital Monitoring Products Full time

    Product Specialist, Hardware Solutions Digital Monitoring Products Brief Description The Product Specialist, Hardware Solutions will assist product managers in improving existing products and developing new products across panels, keypads, translators, repeaters, sensors, and other products. They will research industry trends, conduct sales team and customer...

  • Product Technical Support Specialist

    2 weeks ago

    Springfield, MO, United States Marvin Full time

    Job Overview: Are you passionate about resolving technical issues and assisting customers in finding the ideal solutions? Join Marvin as a Product Technical Support Specialist, where your knowledge will help customers navigate our product offerings, capabilities, and technical details. You will be part of a dynamic, cross-functional team that thrives on...

  • PAP Specialist

    1 week ago

    Springfield, MO, United States AdaptHealth LLC Full time

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...

  • Communications Specialist

    21 hours ago

    Springfield, MO, United States Evangel University Full time

    EVANGEL UNIVERSITYCOMMUNICATIONS SPECIALIST Job Title: Communications Specialist Department: University Advancement Reports To: Vice President for Advancement Status: Full-time, Exempt Benefits: Comprehensive benefits including health, dental, vision, retirement, and discounted tuition for employees and dependents Position Summary: The Communications...

  • Image Specialist

    3 days ago

    Springfield, MO, United States Cabela's Full time

    POSITION SUMMARY: The Image Specialist will join a talented, experienced, and functionally diverse team which delivers a digital & print strategy in support of Bass Pro Shops and its subsidiaries. This person will work within the Photography Department under the direction of the Digital Asset & Imaging Manager. The Image Specialist is responsible for...

  • Image Specialist

    7 days ago

    Springfield, MO, United States Cabela's Full time

    POSITION SUMMARY: The Image Specialist will join a talented, experienced, and functionally diverse team which delivers a digital & print strategy in support of Bass Pro Shops and its subsidiaries. This person will work within the Photography Department under the direction of the Digital Asset & Imaging Manager. The Image Specialist is responsible for...

  • Talent Acquisition Specialist

    2 weeks ago

    Springfield, MO, United States Central States Industrial Full time

    Job Description: CSI is looking to hire a passionate, forward-thinking, and energetic Talent Acquisition Specialist. The Talent Acquisition Specialist is responsible for attracting and selecting top talent to support organizational growth and culture. This role manages recruiting across departments, utilizing innovative sourcing strategies and diverse...

  • Manufacturing Materials Specialist

    1 week ago

    Springfield, MO, United States Central States Industrial Full time

    CSI is hiring for a Manufacturing Materials Specialist at our Springfield, MO location. Our employees are actively engaged in our company's culture, committed to our core values and have a passion for excellence. The successful candidate must be able to plan and execute his/her daily work requirements with little supervision and thrive as an individual and...

  • Product Engineer

    7 days ago

    Springfield, MO, United States 3M Full time

    Job Description: Product Engineering Specialist Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people,...

  • Sales Estimator

    2 weeks ago

    Springfield, MO, United States Helitech Waterproofing Full time

    Company Overview: At Helitech, we are the foremost Waterproofing and Foundation Repair Company in the region. We have over 36 years of establishing a stellar reputation, and our commitment to excellence in products and services has positioned us as the industry leader. Embracing a family-oriented culture, we foster an environment of learning, teaching, and...