Specialist, Guest Service
12 hours ago
As a Guest Services Specialist, you will ensure the efficient flow of 24-hour communications by processing calls through Lakeview Hospital and monitoring the alarms and security of the Curve Crest, Somerset, and Mahtomedi clinics while providing a professional and courteous service.
This position greets and directs patients and visitors and continually monitors all safety equipment, alarms, and security cameras. It provides clerical and data entry support for various departments. This position provides an after hour answering service for the Homecare and Hospice departments. The Guest Service Specialist acts as a liaison between the hospital and security guards via cell phone and two-way radio and will maintain the security process which includes visitor and vendor sign-in's, after hours visitor screening, and overhead announcements.
This position is located both at the hospital front desk and down in the communications booth as outlined above. Additional functions of the front desk staff include greeting patients, visitors, and vendors, wayfinding, and transport assistance within the facility. Front desk staff are in a patient care area and may be subject to additional restrictions. This position may also be asked to assist in the training of new employees at both the front desk and booth locations.
Work Schedule: .2 FTE Days
Required Qualifications:
- High School Diploma or equivalent
- Ability to multi-task and handle multiple priorities within time constraints
- Strong written and verbal communication skills
- Ability to adhere to privacy and confidentiality laws, policies, and procedures
- Proficient in using MS Word and Excel
- Knowledge in specific hospital software programs such as Epic
About Us
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total HealthAs a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
-
Customer Service Specialist
11 hours ago
Stillwater, MN, United States Packard Culligan Water Full timeCSR Customer Service Representative - Join Our Dynamic Team! Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and enjoy working where company culture is important? Join our team at Culligan Water in Stillwater, MN, where our CSRs don't just provide service; they build lasting customer...
-
Front Desk Administrative Specialist
3 days ago
Stillwater, MN, United States Canvas Health Full timeFront Desk Administrative Specialist All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a...
-
Front Desk Administrative Specialist
5 days ago
Stillwater, MN, United States Canvas Health Full timeFront Desk Administrative Specialist All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a...
-
Front Desk Administrative Specialist
1 week ago
Stillwater, MN, United States Canvas Health Full timeFront Desk Administrative Specialist All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a...
-
Front Desk Administrative Specialist
4 days ago
Stillwater, MN, United States Canvas Health Full timeFront Desk Administrative Specialist All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a...
-
Client Support Specialist
3 days ago
Stillwater, MN, United States Digital Accessibility by WeCo Full timeJob Duties Position Purpose This is a full-time position that requires a detail-oriented individual who is skilled at keeping processes moving efficiently. The ideal candidate is comfortable translating notes into clear documentation, maintaining accurate CRM records, and preparing polished client-facing materials. Success in this role does not depend on...
-
Host
16 hours ago
Stillwater, MN, United States Applebee's Full timeFlynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and...
-
Shift Leader
1 week ago
Stillwater, MN, United States Coffee And Bagel Brands Full timeAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long...
-
Shift Leader
2 days ago
Stillwater, MN, United States Coffee And Bagel Brands Full timeAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long...
-
Shift Leader
1 week ago
Stillwater, MN, United States Coffee And Bagel Brands Full timeAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long...
