Case Manager Assistant
2 weeks ago
About Us
Quality Medical Management partners with attorneys, doctors, and patients to coordinate medical care for personal injury cases. Our Case Managers guide patients through treatment while keeping attorneys and providers updated.
We are seeking detail-oriented Case Manager Assistants to support our Case Managers by handling administrative and follow-up tasks, allowing them to focus on patient and attorney relationships.
Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team
Responsibilities
Requirements
• Strong organizational skills with extreme attention to detail.
• Prior experience in medical records, legal support, case management, or healthcare admin preferred.
• Excellent written and verbal communication.
• Persistent and proactive - won't let requests sit unanswered.
• Comfortable making calls and following up with providers' offices.
• Proficient with Google Workspace (Docs, Sheets, Gmail) and case management software.
• Reliable internet and availability during U.S. business hours.
What We're Looking For
• A support-focused team player who takes pride in keeping cases running smoothly.
• Someone who can juggle multiple tasks while staying organized.
• A problem-solver who escalates issues quickly rather than letting them stall.
• Long-term commitment - we want to invest in people who grow with our team.
Compensation
• Hourly rate based on experience.
• Potential for growth into senior administrative or case management roles.
Qualifications
• Navigates computer programs with ease to provide a quick front-desk experience for customers
• High school diploma or GED required
• Customer service, bookkeeping, or administrative experience is preferred
• Proven track record of completing projects on time in an orderly manner
• Enjoys talking with customers and can communicate through verbal and written channels
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