Seasonal Part Time Customer Service

2 weeks ago

Madison Heights, MI, United States David's Bridal Full time
BEST. DREAM MAKER JOB. EVER

Join Our Team for our Magical Bridal Christmas Season

David's Bridal is looking for enthusiastic Dream Makers to create unforgettable experiences for our special occasion customers, our brides and their loved ones. If you love fashion, teamwork, and making dreams come true, this is your chance to shine Seasonal positions start January 4th, so apply today and be part of something magical
  • Referral incentive for every referral Dream Maker hired with NO LIMIT*
  • Competitive hourly pay rates & team bonus
  • Get Paid Early
  • Weekday and weekend hours available
*Additional terms and conditions apply.

Join us in our peak season- we make dreams happen.

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:
  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
Physical Demands:
  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".

Seasonal Benefits Include -
  • Flexible schedules
  • 40% merchandise discount
  • Competitive hourly pay rates & team bonus

*Additional terms and conditions apply.

Love wins when love is for Everyone

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

Please be advised that David's Bridal uses an automated employment decision tool (AI) as part of our candidate evaluation process for this role. This tool assists in scoring candidate resumes against the job requirements. Candidates may request an alternative selection process by contacting humanresources@dbi.com.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range 13.20-16.20 is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

  • Customer Service Associate

    1 week ago

    Madison Heights, MI, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Customer Service Associate

    13 hours ago

    Madison Heights, MI, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...

  • Seasonal Stocking

    2 weeks ago

    Sterling Heights, MI, United States Total Wine & More Full time

    All store team members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part-time and full-time positions generally focus on merchandising responsibilities, you may also be assigned...

  • FOOD SERVICE WORKER

    2 days ago

    Madison Heights, MI, United States Compass Group, North America Full time

    TouchPoint We are hiring immediately for full time and part time FOOD SERVICE WORKER positions. Address : Henry Ford Madison Heights - 27351 Dequindre, Madison Heights, MI 48071. Note: online applications accepted only . Schedule : Full time and part time schedules. Days and hours may vary, including rotating weekends and holidays. Further details upon...

  • Driver Full Time or Part Time

    1 week ago

    Madison Heights, MI, United States College Hunks Hauling Junk & Moving Full time

    As a Mover Team Lead for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Go out of your way to be friendly to everyone whom you come in contact with throughout the day - especially your clients. Look, act and be a friendly College Hunk - starting with the uniform (shirt tucked in, hat straight,...

  • Driver Full Time or Part Time

    4 days ago

    Madison Heights, MI, United States College Hunks Hauling Junk & Moving Full time

    As a Mover Team Lead for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Go out of your way to be friendly to everyone whom you come in contact with throughout the day - especially your clients. Look, act and be a friendly College Hunk - starting with the uniform (shirt tucked in, hat straight,...

  • Customer Service Associate I

    1 week ago

    Madison Heights, MI, United States Dollar Tree Full time

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep...

  • Customer Service Associate I

    1 week ago

    Madison Heights, MI, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Representative

    1 week ago

    Sterling Heights, MI, United States PetSuites Full time

    Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents and their furry family members!Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates ("NVA") that is made up of over 1000+ locations of veterinary...

  • Customer Service Representative

    6 days ago

    Madison Heights, MI, United States R1 Full time

    Location: Ascension St. John Oakland Hospital Shift Hours: PRN, as needed R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with...