System Analyst III

2 weeks ago

Cleveland, OH, United States Cleveland Clinic Full time
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
System Analyst III - Resolute

Location
Cleveland

Facility
Remote Location

Department
ITD Ambulatory Based Care-Information Tech Div

Job Code
T31033

Shift
Days + Call

Schedule
8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a System Analyst III - Resolute, you will participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. As a System Analyst III, you will also define training requirements and assists with automated systems training and recommend solutions to enhance system functionality.

A caregiver in this position works remotely out of Ohio, Florida, and Nevada, Monday - Friday, 8:00am-5:00pm.

A caregiver who excels in this role will:

  • Support and design department project assignments and small system implementation.
  • Provide input to solution development efforts.
  • Complete assignments as directed.
  • Maintain schedules.
  • Track information system resources for assigned projects.
  • Report on project timelines and document performance.
  • Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
  • Maintain project task plans, documentation, and communications.


Minimum qualifications for the ideal future caregiver include:
  • Associate's degree in Information Technology, Computer Science, or related field.
  • For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date.
  • Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
  • OR High School diploma/GED and seven years of experience.
  • OR Bachelor's degree and three years of experience.
Preferred qualifications for the ideal future caregiver include:
  • Bachelor's degree.
  • Microsoft, CompTIA, or equivalent.
  • Professional Billing Resolute experience.
Physical Requirements:
  • High degree of dexterity to produce materials on a computer.
  • Requires normal or corrected vision, hearing and speech, mobility sufficient to attend meetings.
  • Ability to lift up to 25 pounds.
  • The position must be available after hours for support by pager and computer dial-in.
Personal Protective Equipment:
  • Follows standard precautions using personal protective equipment as required.


The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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