Director Outreach Training Insitute

Outreach Development Corporation

Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives . Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit www.opiny.org.

Position: Director of Outreach Training Institute

The Director of Outreach Training Institute will provide leadership for and oversight of all training offered by Outreach Training Institute with a primary focus on the ongoing management and growth of the CASAC diploma program.

Job Scope

Program Development

• Manage continued growth of OTI’s CASAC certificate program operations and other associated products and services (i.e., test prep, professional development training) in all OTI locations and virtually.

• Oversee Outreach University, including the development and delivery of training for Outreach staff, in consultation with senior staff and executives, to ensure the meeting of organizational goals, and the promotion of staff development and retention.

• Consult with organizations about their staff development needs and design and arrange appropriate training.

• Regularly conduct training in Outreach University, the OTI CASAC Program, in contracts with external customer agencies, and those required by grant funding the agency receives.

• Seek opportunities to expand the reach of the Training Institute through the development of new training products and services.

• Improve the quality and comprehensiveness of the CASAC certificate program, professional development training and Outreach University through the incorporation of training on evidence-based treatment interventions into the curriculum and innovative teaching approaches.

• Regularly review and make curriculum changes/additions to ensure the highest quality training and suitability for various training modalities, i.e., in-person and virtual training.

• Seek to develop new lines of business for OTI that serve a need in the field and are financially self-sustaining.

• Develop programming to improve overall program retention, internship and job placement.

• Improve the effectiveness of the Career Services Component of the CASAC diploma program (i.e., increase job placement specifically for low income and ACCES-VR cohorts, improve CASAC T certification rates, increase % of graduates who take and pass the CASAC exam).

Administration & Management

• Ensure compliance with all OASAS and other applicable regulations related to training products and services.

• Supervise administrative and teaching staff.

• Administer and direct processes for current grants while assisting with new grant and funding acquisition.

• Ongoing monitoring and evaluation of training deliveries and trainers.

• Oversight of systems from the admission of a student through program completion and beyond.

Personnel & Budget

• Oversee all budgetary matters of the training institute including costs related to staff, consultants, marketing, supplies, etc.

• Effectively manage staff to ensure daily operations as well as compliance with agency fiscal and administrative procedures.

• Expand the number of qualified trainers and training deliveries.

• Assist Administrative Manager, when necessary, in addressing problems with students.

External Relations & Marketing

• Develop and monitor relationships with wholesale referral services and utilize these to effectively market the program.

• Monitor product demand and problem solve admission issues.

• Participate in internal and external training, conferences and committees that have a bearing on OTI’s products.

• Prepare and present training materials at conferences and events as directed by Executive Management.

Universal Responsibilities

• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.

• Interpersonal Skills - Maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.

• Written Communication - Edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.

• Planning/Organizing - Prioritizes and plans work activities and uses time efficiently.

• Quality Control - Demonstrates accuracy and thoroughness and monitors own work to ensure quality.

• Adaptability - Adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays, or unexpected events.

• Attitude - Maintain a positive work atmosphere by behaving and communicating in a manner that builds rapport with students, customers, co-workers, and supervisors, while achieving performance expectations.

• Dependability - Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.

• Safety and Security - Observes safety and security procedures and uses office equipment and materials properly.

• Policy and Procedures - Is aware of and consistently complies with agency policies and procedures as defined in the Employee Handbook and Policy and Procedure Manual.

• Commitment to Agency Mission and Values - Employee behaves in a manner that is consistent and respectful of the agency’s mission and values.

Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.

Supervised by

Vice President of Training

Qualifications

• Master’s degree in psychology, social work or related field, CASAC a plus.

• Strong clinical background in the treatment of substance use disorders and mental health, with knowledge of and experience in implementation of evidenced-based practices a plus.

• Substantial and formal experience as an adult educator, either in an academic or organizational setting.

Position Status

This is a full-time exempt position. Exempt employees are defined as employees who, based on duties performed and manner of compensation, shall be exempt from the Fair Labor Standards Act (FLSA) minimum wage and overtime provisions. Exempt employees are salaried and expected to work any hours above and beyond their regular schedule necessary to ensure completion of all tasks in a timely manner.

Work Environment

This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach