UX Product Designer

1 week ago

Boston, MA, United States Infinity Consulting Solutions Full time

We're looking for a Product Designer to join our client's team supporting the modernization of our primary sales tools and experience for independent agents and sales call center representatives.

Our client's UX organization is on a mission to create extraordinary digital experiences that position our company to win with our customers, agents, and prospects. We strive to provide the best digital quoting, customer service, and claims experiences in the insurance industry, delivering innovative solutions that exceed customer and agent expectations.
Under general direction, you will deliver user-centered design solutions that support the creation of best-in-class digital tools for power users aimed at increasing agent efficiency, improving satisfaction, and reducing expenses and technology costs. You'll experience a degree of autonomy as you support individual product team(s), while also being a part of a mature UX team collaborating with product designers and user researchers.

In this role you will work with business, engineering, and product owners to understand the business vision and objectives, and collaborate daily to deliver design solutions that meet user needs and business goals. You'll also benefit from the support of our broader UX community, where you can exchange ideas and learn from other design, content, and research practitioners.
Responsibilities

  • Work in an agile environment. You will attend daily agile ceremonies with your aligned team, partnering closely with product owners, product designers, and engineers, as well as content designers, marketers, analysts, and researchers.
  • Dig deep into user problems. You'll be tasked with understanding complex product requirements and untangling interaction design problems to find the best solutions to help users complete their tasks.
  • Continuously seek and integrate user feedback. You will help identify user research needs and participate in immersive user research, concept testing, and usability testing to evaluate UX effectiveness and determine where and how to optimize the experience.
  • Coordinate across multiple projects and workstreams. You'll learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user.
Skills Required
  • 5+ years of UX Product Design experience
  • Experience with Figma is required - comfort with advanced features like auto-layout and components.
  • Experience designing complex applications or tools.
  • Insurance, financial services or healthcare experience a plus.
  • Must be collaborative, have strong communication skills, and be able to work in a cross functional environment.
Education & Work Experience
  • Bachelor's Degree or Equivalent
  • 5+ years of experience

Title UX Product Designer
Location Remote EST
Client Industry Insurance
Compensation $50-64/hr

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com

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