Regional Technical Service Sales Representative

4 days ago

Charlotte, NC, United States PPG Industries Full time
Job Description

As a Senior Technical Service Representative, you will provide onsite and remote support to a designated group of national and regional accounts. You will manage and increase the customer base buying through our portal. You will work closely with our national strategic account team and customer support to ensure seamless exchange between us, distributors, and customers. The Senior Technical Service Rep will resolve related issues to provide a smooth customer experience for the Region covering the Carolinas, Virginia, & Tennessee. You will report to the Regional Manager.

Key Responsibilities

  • Maximize MSO account retention, profitability and partnership.

  • Increase sales growth by identifying areas for expansion and improvement.

  • Communicate market changs.

  • Stay current on products, processes, and system upgrades (Continuous Learning).

  • Be a gatekeeper for installations, upgrades and national account mandates.

  • Account Management.

  • Communicate with the sales team about the product needs or product information.

  • Industry Knowledge

Qualifications

  • College Degree preferred or 3+ years of equivalent work experience in a related field, preferred but not required.

  • Customer Service Experience

  • Accountability with experience and accurate follow up.

  • Work with all levels of team.

  • Ownership of technical customer service support.

PPGs loneintervall och formaner kan variera beroende pa marknad, vilket gor att vi kan kompensera anstallda konkurrenskraftigt pa olika geografiska marknader. PPG tar hansyn till flera faktorer for att fatta beslut om ersattning, inklusive, men inte begransat till, kompetens, erfarenhet och fortbildning, kvalifikationer och utbildning, licenser och certifieringar samt andra organisatoriska behov. Andra incitament kan galla.

Vara formansprogram for anstallda ar utformade for att stodja vara anstalldas halsa och valbefinnande. Forsakringsskydd och formaner ar utformade i enlighet med kollektivavtal samt arbetsrattliga lagar och avtal.

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