Business Operations Specialist, Senior

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions-even billions-in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Business Operations Specialist, Senior needed by o9 Solutions, Inc. in Dallas, Texas [& various unanticipated locations throughout the U.S.; may work from home] to be responsible for solution (Advanced Planning System) delivery, implementation, and design and interpretation of data to assist management and leadership in rapid decision making and optimize their supply chain to efficiently serve their customers and shareholders. Work on solution delivery through a variety of activities including process design, data analytics, configurations and deployment, setting up and optimizing performance metrics, and testing and building a knowledge center. Participate with design sessions with customer's BPEs and align o9's product capabilities to their data and requirements. Set up As-IS and To-Be flowcharts by adhering to industry best practices. Analyze areas of improvements. Prepare business impact case study. Work with off-shore and on-shore teams to make sure the solution is configured as per design. Create test cases to test the solution by working with the client's end users closely to understand how they will be using the solution. Work on end to end solution design, configuration, implementation, data analytics, testing of solution, and communication with internal and external stakeholders. Work with clients to get the data including historical shipments, sales, inventory, network routes, other operations, etc. from their database, excel sheets, etc. in feasible format for o9's product. Use knowledge of platform infrastructure to convert the business need/logic into technical platform design. Work with Solution Architects and Directors to build a detailed Solution Design Document, technical as well as functional and lay out clear data requirements along with their mapping. Use mathematical models, predictivemethods, statistical techniques, optimization algorithms, and simulations to analyze, manipulate, and interpret large enterprise data and provide business insights and data visualization to the client management. Utilize statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading into client's ERP and create models to generate time series forecasts and operational plans. Ensure smooth transition of the client from implementation phase to support phase by providing the needed documents and help needed by the support team. Create and execute workflow and data analytics test-cases and document issues and track progress at resolving issues. Design a testing protocol and implement it with support from junior analysts with the end goal of automating testing. Work with client, cross-functional teams, IT, and business stakeholders to ensure successful planning and execution of projects. Plan, develop, and deliver Super User and End User training for a global user base. Apply knowledge of graph-based supply chain planning solutions and Advanced Planning Systems (APS). Lead a team through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution delivery and development, UAT/SIT, go-live/cutover, and value realization. Utilize agile methodology to deliver large scale enterprise implementations. Apply understanding of supply chain optimization, Supply Chain Solver (SCS), connection between ERP and Advance Planning Systems (APS). Work on SQL databases. Utilize programming languages including SQL and VBA. Work with an internal product team to bridge the gap between the product architecture the industry needs based on experience gained in working directly with the clients helping the product to be better suited for the industry.

Minimum Requirements: Requires a Master degree, or foreign equivalent degree, in Operations Research, Industrial Engineering, Engineering Management, Business Analytics, or related Engineering field and 3 years of experience in the job offered or 3 years of experience in a related occupation applying knowledge of graph-based supply chain planning solutions and Advanced Planning Systems (APS); leading a team through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution delivery and development, UAT/SIT, go-live/cutover, and value realization; utilizing agile methodology to deliver large scale enterprise implementations; applying understanding of supply chain optimization, Supply Chain Solver (SCS), connection between ERP and Advance Planning Systems (APS); working on SQL databases; utilizing programming languages including SQL and VBA.

Apply at https://o9solutions.com/careers/ by selecting "Explore all jobs", entering the requisition number, JR102151, selecting "Search", opening the requisition, and clicking "Apply"
This position at o9 Solutions has an annual salary range of $133,171-$183,110. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.**The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors.

More about us...

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels-hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey

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