Shipping/Receiving Clerk

2 weeks ago

Oak Creek, WI, United States Hatch Staffing Full time
Job Description

Shipping & Logistics Lead

Department: Transportation & Logistics
Reports to: Transportation & Logistics Manager
Location: Oak Creek, WI
POSITION PURPOSE:
The Shipping & Logistics Lead is responsible for overseeing the daily operations of the LTL outbound department while providing support to warehouse supervisors and managers. This role ensures the accuracy and efficiency of outbound freight activities by maintaining shipment records, coordinating with carriers and customers, and facilitating timely and precise pickups. Through effective coordination and attention to detail, the Shipping & Logistics Lead enhances operational efficiency, supports customer satisfaction, and contributes to the overall success of the logistics operation.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Coordinate LTL, truckload, and expedited shipments (inbound and outbound) using Acumatica and the Transportation Management System (TMS).
  • Calculate and apply customer freight charges and carrier costs accurately in both TMS and Acumatica.
  • Provide timely and accurate LTL freight quotes to customers and the sales department via phone and email.
  • Process production orders for truck shipments in accordance with specified shipping lead times.
  • Troubleshoot and develop effective solutions for complex delivery locations and time-sensitive shipments.
  • Assist with carrier freight bill audits to ensure accuracy and cost control.
  • Process freight claims and support claim resolution as needed.
  • Support parcel shipment quoting and carrier invoice auditing.
  • Enter international orders into online systems as required.
  • Provide support to the LTL Office and OS&D (Overages, Shortages & Damages) Freight positions as needed.
  • Assist with special projects and departmental initiatives as assigned.
The list of essential functions is not a comprehensive listing of activities, duties, or responsibilities. Additional duties may be assigned as business needs evolve.
SUPERVISORY RESPONSIBILITIES:
This position has no direct reports.
JOB COMPETENCIES:
  1. Detail-oriented
  2. Effective communication
  3. Team collaboration
  4. Ability to follow written and verbal instructions
EDUCATION AND EXPERIENCE:
  • High school diploma or equivalent strongly preferred
  • 1-3 years of related experience preferred
LANGUAGE SKILLS:
Ability to read, write, and understand English.
MATHEMATICAL SKILLS:
Ability to perform basic mathematical calculations.
REASONING ABILITY:
Demonstrated problem-solving skills.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES:
  • Proficient in Microsoft Office
  • Computer literate
  • Familiar with transportation and/or logistics programs
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Meet Your Recruiter

Nick Schubert
Account Manager

After years as a touring musician, I felt the call to something new. In 2022, I made the leap into staffing and haven't looked back since. What started as a career shift quickly became a passion, as I discovered my love for connecting with people from all walks of life. Building genuine relationships and helping candidates find roles where they can truly thrive is what drives me every day. For me, it's about more than just filling positions - it's about creating lasting connections that support both people and businesses alike.

When I'm not matching talent with opportunity, you'll find me spending time with my wife, son, and our two dogs, Lenny and Roland. In my free time, I love heading out on camping trips, strumming my guitar, or getting lost in a classic Ken Burns documentary on PBS.
  • 414-231-9285
  • nicholas@hatchstaff.com
  • Connect on Facebook
  • Connect on LinkedIn

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