Field Service Technician

3 days ago

Nashville, TN, United States Orion Talent Full time
Description

Position Summary:
  • As the heart of our company, the Field Service Technician performs safe, routine, and emergency maintenance, installations, troubleshooting, and repairs while delivering world-class customer service. You will service industrial equipment and systems, provide repair recommendations, and collaborate with other technicians and associates to ensure all work is performed safely and to the customer's satisfaction.
Key Responsibilities:
  • Service, repair, modify, diagnose, and rebuild industrial systems.
  • Perform failure analysis and repairs for industrial customers.
  • Inspect, check, and repair all industrial support systems.
  • Certify electrical, mechanical, or instrumentation systems for full operational use.
  • Stay current on product updates, specifications, and changes.
  • Operate, drive, and maintain company service vehicles and manage parts inventory.
Compensation & Career Progression:
  • Performance-based pay and company profitability incentives.
  • Cumulative pay raises and incentives for progression through professional development, skill levels, and certifications.
  • Full relocation assistance available.
  • Starting Base Rate by Experience Level:
  • Service Tech 4: $25-$29/hr (~1-3 years' experience, ideal for transitioning military junior enlisted or early-career vocational candidates)
  • Service Tech 3: $28-$32/hr (~3-5 years' experience)
  • Service Tech 2: $32-$36/hr (~5-8 years' experience)
  • Service Tech 1: $37-$39/hr (~8-10+ years' experience)
  • Journeyman: $39-$45/hr
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.

Travel Requirements:
  • Daily travel from home to service equipment at customer sites, typically within a 50-mile radius or 2-3 hours from home depending on location.
  • Occasional overnight travel, planned in advance.
  • Company service vehicle provided.
  • Weekly visits to the shop for re-tooling and preparation.
Requirements & Qualifications:
  • Strong troubleshooting skills and experience with industrial systems & equipment.
  • Knowledge of systems relevant to the position, including operation, function, and service practices.
  • Hands-on experience servicing industrial generators, diesel engines, electrical systems, or electronic controls.
  • Basic computer proficiency, including Microsoft Office Suite.
  • Standard maintenance and service tools; tool insurance program offered up to $3,000.
  • Valid driver's license, good driving record, and ability to pass background check, drug screen, and DOT physical.
  • Mechanical & electrical knowledge required at all levels; Level 2 requires transfer switch/ATS knowledge, Level 1 includes paralleling knowledge. Power generator experience is a plus.

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