DIRECTOR, ACCOUNT MANAGEMENT

3 days ago

Baltimore, MD, United States EPAM Full time

Drive strategic growth and client success as a Technical Account Manager at EPAM. You'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.

EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.

Req.#827646155

RESPONSIBILITIES

  • Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
  • Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities
  • Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
  • Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
  • Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
  • Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders

REQUIREMENTS
  • Proven experience managing technological accounts with demonstrated success in account growth and retention
  • Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, or AI implementations
  • Strong understanding of how to position AI solutions within client environments and business contexts
  • Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels
  • Strategic mindset with the ability to map client initiatives to appropriate technology solutions and identify growth opportunities
  • Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction

WE OFFER
  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

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