Senior Shift Supervisor

1 week ago

Baltimore, MD, United States MASTER ST VINCENT DE PAUL OF BALTIM Full time
Job Details

Job Location
Sarahs Hope Shelter - Baltimore, MD

Position Type
Full Time

Salary Range
$21.00 - $23.00 Hourly

Travel Percentage
Up to 25%

Description

SUMMARY

Responsible for the direct oversight of program operations, staff, volunteers, and guests, including immediate response to client situations with appropriate crisis intervention and conflict resolution strategies. Also responsible for the implementation of weekend programming and activities for adults and children.

PRIMARY DUTIES
  • Provide direction and oversight for program operations, including all aspects of the center.
  • Provide direct supervision to shift monitor and program assistant staff, including conducting regular and as needed supervision meetings and training.
  • Oversee the management and coordination of all daily programming including assignments for laundry, showers, chores, and token distribution.
  • Ensure client preparation, and attendance for Parenting Plus, life skills, job readiness, and computer classes), and communicate attendance and/or compliance issues to the Assistant Director.
  • Complete shift monitor and program assistant weekly schedules and ensure coverage for all shifts.
  • Complete intakes for new guests, enter all demographic data into the R.O.S.I.E. system, and track services entered into R.O.S.I.E.
  • Monitor guest's nightly attendance, compare roll call sheets with 'excused absence' log. Follow up on reasons for 'unexcused' absences and make recommendations to the AD/CM and Program Director regarding next steps for guests with unexcused absences.
SECONDARY DUTIES
  • Oversee the preparation and/or coordination of the serving of meals to guests of the Sarah's Hope, participating in the preparation and serving of the meal as necessary.
  • Oversee proper use of donated foods, track and acknowledge receipt of in-kind donations.
  • Oversee the scheduled maintenance of meal service area, kitchen area, and food pantry, as well as common space and dormitory areas.
  • Provide guidance in the management of mental health crisis and other client 'crisis' situations with recommendations for immediate and follow-up action in the absence of the AD/CM, or Program Director.
  • Promote an atmosphere of care, respect, and support among guests, volunteers and staff in the spirit of St. Vincent de Paul.
  • Assist with and attend special events held by the Center and St. Vincent de Paul as necessary.
  • Uphold the vision, mission, and values of St. Vincent de Paul.
  • Meet regularly with supervisor and attend all staff meetings and other meetings as required/directed.
  • Support a welcoming and positive environment for volunteers and works with them effectively.
  • Other duties as assigned within the scope of the position.
Qualifications

QUALIFICATIONS
  • Associate's Degree in Human Services or related field
  • 3 years supervisory experience.
  • 2 years' experience working with, and sensitivity to the needs and concerns of, persons who are materially poor and/or homeless.
  • Ability to be comfortable working with persons of all socioeconomic, religious, and ethnic backgrounds in a non-judgmental manner.
  • Experience in crisis intervention, behavior management, and/or conflict resolution.
  • An understanding and respect for the confidentiality of clients.
  • Good organizational skills, including the ability to coordinate several projects simultaneously.
  • Excellent written and verbal communication skills with an ability to facilitate reflective and educational discussion with individuals and groups.


PHYSICAL REQUIREMENTS

ENVIRONMENTAL CONDITIONS

__X__ Primarily Indoor Work

TYPE OF WORK

___X__MEDIUM WORK: Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.

  • Shift Supervisor

    2 weeks ago

    Baltimore, MD, United States Au Bon Pain Full time

    The Shift Supervisor contributes to Au Bon Pain's success by ensuring we consistently meet our high standards of hospitality and "Guest First" service. The Shift Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the...

  • Shift Supervisor

    1 day ago

    Baltimore, MD, United States Au Bon Pain Full time

    The Shift Supervisor contributes to Au Bon Pain's success by ensuring we consistently meet our high standards of hospitality and "Guest First" service. The Shift Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the...

  • Night Shift Nurse Supervisor

    1 day ago

    Baltimore, MD, United States Autumn Lake Healthcare Full time

    Join our wonderful team as a Night Shift Nurse Supervisor today!Autumn Lake Healthcare at Alice Manor is an exceptional team-oriented company hiring for Night Shift Nurse Supervisor! We provide our staff with the resources, tools, and training needed to succeed and grow in their current and desired future positions. We pride ourselves on our caring and...

  • RN Shift Supervisor

    5 days ago

    Baltimore, MD, United States Futurecare Full time

    Overview At FutureCare our RN Shift Supervisors are highly regarded as health care providers that lead a dedicated nursing team.  They have a positive impact on staff and residents and set the standard of excellence for our communities as they strive to improve the lives of our residents. Voted 13 years in a row in The Baltimore Sun as a “Top...

  • RN Shift Supervisor

    1 week ago

    Baltimore, MD, United States Futurecare Full time

    Overview At FutureCare our RN Shift Supervisors are highly regarded as health care providers that lead a dedicated nursing team.  They have a positive impact on staff and residents and set the standard of excellence for our communities as they strive to improve the lives of our residents. Voted 13 years in a row in The Baltimore Sun as a “Top...

  • RN Shift Supervisor

    1 week ago

    Baltimore, MD, United States Futurecare Full time

    Overview At FutureCare our RN Shift Supervisors are highly regarded as health care providers that lead a dedicated nursing team.  They have a positive impact on staff and residents and set the standard of excellence for our communities as they strive to improve the lives of our residents. Voted 13 years in a row in The Baltimore Sun as a “Top...

  • Senior Maintenance Tech

    5 days ago

    Baltimore, MD, United States BCI Management Full time

    Join to apply for the Senior Maintenance Tech role at BCI Management 1 year ago Be among the first 25 applicants Join to apply for the Senior Maintenance Tech role at BCI Management Get AI-powered advice on this job and more exclusive features. This range is provided by BCI Management . Your actual pay will be based on your skills and experience talk with...

  • Senior Maintenance Tech

    24 hours ago

    Baltimore, MD, United States BCI Management Full time

    Join to apply for the Senior Maintenance Tech role at BCI Management 1 year ago Be among the first 25 applicants Join to apply for the Senior Maintenance Tech role at BCI Management Get AI-powered advice on this job and more exclusive features. This range is provided by BCI Management . Your actual pay will be based on your skills and experience talk with...

  • RN Shift Supervisor

    7 days ago

    Baltimore, MD, United States Futurecare Full time

    Overview At FutureCare our RN Shift Supervisors are highly regarded as health care providers that lead a dedicated nursing team.  They have a positive impact on staff and residents and set the standard of excellence for our communities as they strive to improve the lives of our residents. Voted 13 years in a row in The Baltimore Sun as a “Top...

  • SHIFT SUPERVISOR

    1 week ago

    Baltimore, MD, United States Compass Group, North America Full time

    Location: Univ. of Maryland - Baltimore County We are hiring immediately for a full time SHIFT SUPERVISOR position. Address : 1000 Hilltop Circle, Baltimore, MD 21250 Note: online applications accepted only . Schedule : Full time schedules; Sunday - Thursday, 6:00 pm - 2:00 am. More details upon interview. Requirement : Prior supervisory experience...