Entry-Level Customer Experience Specialist

3 days ago

Houston, TX, United States Natran Green Pest Control Full time

Entry-Level Customer Experience Specialist

  Join Our Fun & Energetic Team

Are you a people person with a spark of enthusiasm? Ready to jump into a role where you can learn, grow, and make a difference? Come be a part of Natran Green Pest Control

  What We’re About:

At Natran, we’re all about exceptional pest control that’s friendly to families, pets, and the planet. As a Customer Experience Specialist, you’ll be joining a lively, supportive team where your positive energy will shine. This is your entryway into a rewarding career with plenty of room to grow

  What You’ll Do:

  • Make outgoing calls to follow up on the status of customer quotes on behalf of sales reps.

  • Ensure accuracy and completeness of new service quotes and customer accounts; communicate with sales reps to obtain missing information.

  • Use your charm and newly acquired pest control knowledge to help customers make informed decisions.

  • Keep things organized and ensure smooth communication between teams.

  What We Offer:

  • No Experience Needed: We’ll train you for your new position and help you obtain your general pest control licensing. All testing and training fees are paid by us

  • Growth Potential: Opportunities to advance within our Customer Experience Department into Customer Care, Inside Sales, and more.

  • Fun Work Environment: Work hard, play hard with a team that celebrates wins with fun events and enjoys team nights.

  • Hybrid Schedule: Enjoy a mix of in-office and remote work (3 days in-office, 2 days remote).

  • Great Benefits: $15/hr, benefits with employer contribution, PTO, and paid company holidays.

  Who We’re Looking For:

  • People Skills: Love connecting with people and making their day better.

  • Communication Skills: Clear and empathetic in every interaction.

  • Adaptability: Eager to learn and thrive in a dynamic environment.

  • Tech-Savvy: Comfortable with CRM software and typing speed of at least 30 WPM.

  • Passion: Excited about eco-friendly solutions and improving lives.

  • Critical Thinking: Keen to identify and solve issues with accuracy.

Ready to join a team that’s as passionate about customer satisfaction as you are? Apply now and let’s make a positive impact together

  Apply Today

Visit Natran.com to learn more. Send your resume and complete our Culture Index Survey (https://portal.cultureindex.com/public/survey/general/2142B40000) to get started.

We’re looking forward to meeting you and growing together

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