Electronic Funds Transfer Analyst

7 days ago


San Francisco, CA, United States Pacer Group Full time
Job Title: Electronic Funds Transfer Analyst
Job Location: San Francisco, CA 94104
Job Duration: 6 Months, Possibility of extension
Job Schedule: Work a hybrid schedule with in-office presence required Tuesday through Thursday

Job Summary:
  • For this position the candidate needs to demonstrates operations subject matter expertise (SME) with regards to responsibilities that include the execution and/or management for timely and accurate processing of transactions in the Operations Department.
  • The role may focus on resolution of complex problems/transactions where analytical skills are required to resolve.
  • Maintain controls to protect the Bank from risk and mitigate potential losses.
  • Ability to self-Identify, develop, and implement process improvements and/or take responsibility for Operations related project initiatives.
  • Provide exceptional customer service to members and business partners.
Key Responsibilities:
  • Cash Management - monitors, analyze, and reconciles the Bank's cash flow throughout the day to determine action needed to ensure the Bank's account is at a proper intraday and end of day balance position
  • Calculates the Bank's FRB position and communicates applicable information timely with business partner
  • Monitor members' transaction activities to ensure members have sufficient funds for wire drawdown requests
  • Accurately and timely process wire transfers and ACH transactions
  • Ensures the Bank is compliant with OFAC regulations in processing wire transfers and ACH transactions
  • Keep department's management abreast of issues. Reporting to include viable option to prevent reoccurrences
  • Identify and manage exceptions to resolution. Analyze data/processes to identify exception root causes, present and implement solutions as appropriate to mitigate risk
  • Document and update procedures in consideration of best practices and mitigation of risk
  • Reconcile daily/monthly/quarterly transactions, reporting, and certifications - research and resolve discrepancies
  • Collect and analyze data to compile into matrixes for further management reporting
  • Prepares and performs system testing.
  • Responsible for User Acceptance Testing (UAT) prior to installation of system updates/upgrades in production
  • Assist in the development and maintenance of the department's Business Resumption Plans.
  • Participates in annual testing
  • Respond to members' inquiries to ensure questions are answered appropriately and timely, while providing a high level of customer service
  • Process interfaced and manual Settlement Transaction Account (STA) transactions accurately, timely, and reconciles transactions to its general ledger
  • Maintain members' accounts - open, merge, and close accounts. Coordinate with Internal Business Partners, as needed
  • Respond to Members and Internal Business Partners' requests and questions pertaining to STA transactions, as needed
  • Complete Credit Audit Confirmation requests from members' external auditors timely and accurately
  • Process member signature cards - maintain authorized signors and respond to queries, as needed
  • Demonstrate subject matter expertise in multiple Bank Operations roles and responsibilities
  • Monthly - Maintain, update, and certify EUCs
  • Monthly - Assist in creating presentation materials for management meetings. Prepare reports and other presentations used in management meetings
  • Prepare compliance and regulatory reports, as needed for the department
  • Support department level initiatives, i.e., system upgrades, process improvements, and compliance requirement projects. Work closely with business units to ensure business requirements are captured and thoroughly tested
  • Assist with the development and maintenance of disaster recovery plans
  • Provide a high level of customer service with Members and Internal Business Partners
  • Perform other duties as assigned
Skills/Knowledge:
  • Bachelor's degree or equivalent 3+ years working experience in the Financial Industry; Bank operations experience in Electronic Funds Transfer
  • Working knowledge of wire transfer processing and data processing
  • Demonstrate the ability to think creatively and analytically to solve complex problems
  • Ability to work independently and within a team, manage multiple priorities while meeting deadlines
  • Ability to sustain a high degree of accuracy while understanding risk implications and maintaining necessary controls
  • Strong administrative and organizational skills to facilitate workflows while maintaining a high degree of accuracy and control
  • Extensive experience with data processing concepts
  • Must have excellent verbal and written communication skills and be customer service oriented
  • Detailed-oriented with the ability to independently prioritize and manage competing priorities, identify, and resolve issues with limited supervision
  • Strong MS Office knowledge, including intermediate to advance excel skills
  • Experience with data analysis a plus
Must have:
  • At least 3 years wire transfer experience
  • 5 years + Financial Institution experience
  • Excellent communication skills.


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