Medical Front Desk Receptionist- Float
3 days ago
At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what's possible in the fight against cancer and blood disorders.
If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact
Job Description:
Medical Front Desk Receptionist- Float
Location: Suffolk County, NY
Hours: Monday-Friday 8.5hr shift between the hours of 7-7
Organization: New York Cancer and Blood Specialists (NYCBS)
In this role, you will:
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures
- Perform tasks as assigned for special projects.
- Must be willing and able to float to our Southampton, Riverhead, Port Jefferson, Ronkonkoma, and Smithtown office locations
- High School diploma with at least 2 years of patient facing reception experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills.
- 1yr of an EMR experience-Preferred
- Must be willing and able to travel to all of our NYCBS locations in Suffolk County
What we offer:
Salary: Starting at $22 per hour
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)
Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nycancer.com
Follow us on Facebook: NYCBS on Facebook
*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*
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