System Administrator

6 days ago

Great Falls, VA, United States InstantServe LLC Full time
Job Title: System Administrator

Client: DOD/ JPRA department

Location: Fort Belvoir, Virginia

Clearance Required: Active Secret or Above

The job of the System Administrator is to provide Tier II/III support to the JPRA customer user base. This includes, but is not limited to, the following areas of responsibilities:

Primary Tasks:
  • Perform daily system checks.
  • Create and work customer tickets utilizing the agency provided ticket system.
  • Assist customers with resolving incidents and service requests by phone, email, and in person.
  • Perform user and computer management within Microsoft Active Directory utilizing IAO Express and native Microsoft tools.
  • Provision Defense Enterprise Email/DoD365-J accounts via the Defense Enterprise Provisioning Online (DEPO) application.
  • Manage Microsoft Endpoint Client Manager (MECM):
  • Create and maintain deployment tasks.
  • Create and maintain application packages.
  • Create and maintain system images.
  • Utilize the Defense Information System Agency (DISA) Secure Host Baseline (SHB) to create agency system images.
  • Create/Modify Group Policy Objects (GPO) as needed.
  • Deploy new servers and applications utilizing physical hardware and virtualization via VMware.
  • Maintain Domain Name System (DNS) servers.
Troubleshooting:
  • Provide Tier II/III troubleshooting and problem resolution as required.
  • Assist Audio/Video team with troubleshooting of camera systems.
  • Work with the Air Force 92nd Communications Squadron, DISA, and other external entities to troubleshoot and correct issues outside of agency control.
Security:
  • Apply/Update software on all end-user and server equipment utilizing WSUS and MECM on NIPRNET/SIPRNET/JWICS to maintain USCYBERCOM IAVM compliance.
  • Apply/Update DISA Security Technical Implementation Guides (STIG) to all end-user and server equipment.
  • Work with the IA Engineer, ISSO, and ISSM to comply with all USCYBERCOM security guidelines.
  • Work with the IA Engineer, ISSO, and ISSM to remediate all discovered vulnerabilities in a timely manner.
  • Comply with all Air Force guidelines.
Documentation:
  • Document and maintain current user documentation, system documentation, and checklists.
  • Provide a weekly status of activities performed and/or completed.
Equipment Acquisition / Accountability / Disposal:
  • Input purchase orders into the government provided purchase order system.
  • Inventory, asset tag, and add to inventory database all end-user equipment received.
  • Update inventory database when equipment is moved, fielded, or removed from service.
  • Work with and assist equipment custodians with annual inventory of equipment.
  • Work with and assist equipment custodians with DRMO process of equipment that is no longer needed.
Skills / Qualifications:
  • Must possess at time of start a minimum current final SECRET security clearance and be eligible for a TS/SCI security clearance.
  • Must possess at time of start a minimum of ONE of the following computing environment certifications:
  • CompTIA Server+
  • Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals
  • Microsoft Technology Associate (MTA): Security Fundamentals
  • Microsoft Certified Solutions Associate (MCSA): Windows Server 2012
  • Microsoft Certified Solutions Associate (MCSA): Windows Server 2016
  • Microsoft Certified Solutions Expert (MCSE): Core Infrastructure
Additional Items:
  • Must be able to lift up to 70lbs.
  • Some travel between agency site and Fairchild AFB may be required to perform assigned duties.

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