Senior Analyst, Technical Support
5 days ago
Job Summary:
The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications.
Primary IT Systems Support Responsibilities:
- Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented.
- Administration knowledge of Windows 10/11, Server 2019 or newer
- Ability to write Windows batch, PowerShell or Python scripts.
- Administration of Enterprise batch scheduler a strong plus
- Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas
- Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments.
- Perform demonstrations of technology solutions to Staff.
- Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues
- A+, Security+, Network+, Apple and/or Microsoft certification
- Ability to effectively communicate verbally and in writing
- General Hardware Support (Desktop/Laptop, Mobile Device)
- ServiceNow, ITSM or other major Ticketing System experience a strong plus
Qualifications:
Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities.
Education and/or Experience:
Minimum of 5 years of previous experience
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderately quiet. We thrive in an environment that encourages hard work while having fun
Ready Capital (NYSE: RC) is a multi-strategy real estate finance company that originates, acquires, finances and services small- to medium-sized balance commercial loans. We specialize in loans backed by commercial real estate, including agency multifamily, investor and bridge as well as SBA 7(a) business loans. Headquartered in New York City, Ready Capital employs over 400 lending professionals nationwide.
Ready Capital offers a full range of benefits, including competitive salary, comprehensive health plans to choose from including dental, vision coverage, company-paid life & disability insurance policies, business casual dress and a great culture
Ready Capital is an equal opportunity employer (EOE)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
-
Senior Technical
6 days ago
Berkeley Heights, NJ, United States Fiserv Full timeCalling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
-
Senior Technical
2 weeks ago
Berkeley Heights, NJ, United States Fiserv Full timeCalling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
-
Associate, Senior SBA Credit Analyst/Underwriter
2 weeks ago
Berkeley Heights, NJ, United States ReadyCap Commercial Full timePosition Summary: The Senior SBA Credit Analyst / Underwriter is responsible for evaluating and underwriting SBA loan applications in accordance with the SBA Standard Operating Procedures (SOP) and Ready Capital's credit policy. This role requires advanced credit analysis capabilities, strong technical writing, and effective communication skills to support...
-
Associate, Senior SBA Credit Analyst/Underwriter
2 weeks ago
Berkeley Heights, NJ, United States ReadyCap Commercial Full timePosition Summary: The Senior SBA Credit Analyst / Underwriter is responsible for evaluating and underwriting SBA loan applications in accordance with the SBA Standard Operating Procedures (SOP) and Ready Capital's credit policy. This role requires advanced credit analysis capabilities, strong technical writing, and effective communication skills to support...
-
Berkeley Heights, NJ, United States ReadyCap Commercial Full timePosition Summary: The Senior SBA Credit Analyst / Underwriter is responsible for evaluating and underwriting SBA loan applications in accordance with the SBA Standard Operating Procedures (SOP) and Ready Capital's credit policy. This role requires advanced credit analysis capabilities, strong technical writing, and effective communication skills to support...
-
Technical Business Analyst
1 week ago
Berkeley Heights, NJ, United States Rootshell Enterprise Technologies Full timeTitle: Technical Business Analyst (Financial) (Cards/ Disputes/ Frauds) Location: Berkeley Heights, NJ (5 Days Onsite) Duration: Long Term W2 contract. Rate: $57/hour on W2 without benefits Job Description: 1. Business Analyst with the Technology Background in Java 2. Able to convert the Functional Stories to Technical stories. 3. Ability to create...
-
Senior Risk Analyst
6 days ago
Berkeley Heights, NJ, United States Fiserv Full timeCalling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
-
Senior Risk Analyst
2 weeks ago
Berkeley Heights, NJ, United States Fiserv Full timeCalling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
-
Full Stack Java Senior Technical Architect
7 days ago
Berkeley Heights, NJ, United States eTeam Full timeFull Stack Java Senior Technical Architect Skillset - Mandatory - AWS, Java, Apache Camel, Postgress, DevOps Job Summary The Senior Technical Architect will be responsible for providing technical leadership, architectural guidance, and strategic direction for projects involving spring boot, DevOps Solutions, and full stack Java development. The role...
-
Business Analyst
3 days ago
Berkeley Heights, NJ, United States Nava Software Solutions Full timeNAVA Software solutions is looking for a Business Analyst/Product Owner Details: Business Analyst /Product Manager Location: Berkeley Heights, NJ - Hybrid Duration: 6 months CTH Required Minimum 6 years' experience in Technical Operations, Business Analyst, Project Management or Product Management. Prior experience in negotiations, vendor and project...
