Professional Relations Liaison

24 hours ago

Oak Brook, IL, United States Relief Mental Health Full time

Relief Mental Health is seeking a driven business development and sales professional in the Chicagoland Western Suburb area with a strong track record in business development within the mental health and medical field. This role requires a highly motivated individual who excels at building strategic relationships with healthcare providers, identifying growth opportunities, and driving measurable results. The primary focus is to expand referral networks particularly among psychiatrists, providers and private practices to generate admissions for our cutting edge mental health programs including TMS and Spravato treatments.

This position is ideal for someone with proven sales success, self starter, a consultative approach to relationship-building, and a deep understanding of how to drive business growth in healthcare.

This position will cover business development across the Chicagoland Western Suburbs.

Key Responsibilities:

Sales & Business Development

  • Build and sustain strong partnerships with psychiatrists, psychiatric nurse practitioners, clinics, hospitals, and other healthcare organizations.
  • Proactively identify and pursue new referral sources through networking, cold calling, drop-ins, and industry connections.
  • Track and maintain updates on all activities in company CRM
  • Develop and execute growth-focused sales strategies to exceed territory goals.
  • Represent the company at conferences, trade shows, and professional events, positioning our programs as trusted solutions.
  • Consistently achieve and exceed key performance indicators (KPIs) and sales targets.
  • Demonstrate expert product knowledge and communicate the clinical and patient benefits of TMS and Spravato programs effectively.
  • Maintain a robust pipeline, leveraging CRM tools for accurate reporting, documentation, and follow-up.
  • Work flexible hours that may include nights and/or weekends
  • Other duties as assigned
  • Up to 80% travel throughout assigned territory and beyond when necessary
Strategic Growth & Market Development
  • Conduct thorough market research including competitive analysis, demographic studies, and industry trends.
  • Be the liaison between the community and the clinics while representing the organization at local events and meetings.
  • Create and implement territory development plans designed to expand reach and maximize referral engagement.
  • Work cross-functionally with leadership and clinical teams to ensure alignment between sales efforts and service delivery.
Relationship Management
  • Engage in regular face-to-face interactions with referral sources to build trust and credibility.
  • Partner with Marketing to grow territory
  • Deliver exceptional follow-up and ensure long-term relationship growth.
  • Position yourself as a trusted advisor in the mental health treatment landscape.
Education & Experience
  • Bachelor's Degree preferred, or equivalent combination of education and successful sales experience.
  • 3+ years of proven sales/business development experience in the medical or healthcare industry.
  • Experience in the mental health field strongly preferred.
  • Demonstrated success in exceeding sales targets and growing referral networks.
  • Reliable transportation and a valid driver's license/insurance required.
What We Offer
  • Competitive base salary with uncapped performance-based bonuses.
  • Team and individual development opportunities
  • Growth within organization
  • Comprehensive benefits package for full-time employees.
  • 401(k) with company match.
  • Flexible Spending Accounts (FSA) & Dependent Care FSA.
  • Short-Term Disability.
  • Tuition reimbursement opportunities.

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