Senior Network Engineer Lead

1 week ago

Warrensville Heights, OH, United States Texas State Library and Archives Commision Full time

This is on-site or hybrid remote. No candidates will be considered that only want remote.
The role of the Information Technology Senior Network Engineer will be responsible for insuring the
day-to-day operation, reliability, and integrity of the enterprise data communications network. This
includes the installation, maintenance, and management of all network equipment such as switches,
routers, wiring, network management and diagnostic tools. Also, develops company policies and
procedures to support network operations, security and integrity. This position assists in the planning of
large-scale systems projects through vendor comparison and cost studies. Provide responsive support
and assistance to the Service Desk associates, end users, inclusive of all business relationships for
complex technical support problems, inquiries, and service requests. You will be the senior point of
escalation within the IT organization locally and globally for the associates and for all customer
impacting situations.

Principal Duties and Responsibilities:

Team Technical Leadership: Lead and develop a team of network engineers, providing technical
guidance and support in troubleshooting and project execution. Responsible for all aspects of the
technical development of each member of the team as it relates to their defined role.
Senior Technical or Informational Customer Escalation Support Contact - Highly responsive customer
support and assistance to users or business partners for technical support problems, inquiries, and
service requests

EXPERIENCE / REQUIREMENTS:
Bachelor's degree in Computer Science, Information Systems or equivalent education
Proven track record showing 10+ years of full-time hands-on networking experience
CCNP certification or equivalent skills
Network or security certification such as CCSP, CCDP, CCVP or CISSP would be a plus
Expert knowledge on the following technologies: Wireless Networks, Network Routing, Wide Area
Networks, Network Security
In depth understanding, of design, and implementation of Wireless LAN/MAN/WAN
Experience in telephony, load balancers, NMS, security appliances, etc.
Experience with Layer 1 network connectivity and troubleshooting and Layer 2, 3, and dynamic routing
architectures
Experience with Protocols: Internet protocol suite TCP/IP, DNS, DHCP

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