Platform Integration Manager
2 weeks ago
Overview The Platform Integration Manager works closely with the Senior Director of Strategic Accounts to promote the growth and adoption of the Q-SYS ecosystem within QSC’s largest accounts. This role will lead to the development of targeted demonstration, customer experiences and system designs. The Platform Integration Manager will collaborate with the strategic accounts team to develop and execute the technical direction for field demonstration systems. This person will also manage the field demonstration systems on training initiative for our Solutions Architects and Application Engineers. In addition, this person will collaborate closely with the Technical Training Manager and our internal marketing team to ensure newly created training content remains relevant to the current competitive integration climate. Base Pay Range 98,000 - 169,000 The above reflects the pay range that QSC reasonably expects to pay for this role. This pay range also depends on various factors such as job duties and requirements, relevant experience and skills and geographic location. In addition to the base salary range, QSC offers a comprehensive package including but not limited to health benefits, 401K or Roth retirement plans, generous time off and profit sharing. QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS™ software-based audio, video and control Ecosystem. By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more. is a cloud-manageable audio, video and control (AV&C) Platform built around a modern, standards-based IT architecture. With established solutions across Corporate, Education, Hospitality, Venues & Events, Cinema, Government, Healthcare, and Transportation, Q-SYS redefines what is possible for live and virtual experiences by uniting hardware and software partners, developers, and creators. delivers high-performance loudspeakers, digital mixers, power amplifiers, software and accessories. Our innovative products and solutions, supported with free training & education and unparalleled customer service, set the stage for creators, performers, and entertainment providers to confidently deliver impactful experiences for their audiences. Responsibilities Work with the Strategic Accounts team to develop and execute plans for growing the adoption of the Q-SYS platform with key strategic accounts. Collaborate with key engineering and programming personnel at strategic accounts, serving as a direct access Subject Matter Expert (SME) on the Q-SYS platform and acting as a conduit to QSC Development teams. Collaborate with the Product Development team to facilitate Voice of Customer discussions and roadmap planning with strategic accounts. Deliver high-level technical training for key strategic accounts, internal technical and sales teams, and at major industry events. Collaborate with Marketing, Product Development, and Alliances to design and develop sales demonstrations for new products and integrated systems. Work closely with the AET / SA group to promote a standardized approach to system design methodology and the presentation of field demonstration systems. Coordinate with the Marketing and Technical Training Manager to ensure training content remains relevant to current market conditions and aligns properly with students' functional job requirements. Maintain subject matter expertise within the AV industry and QSC by conducting competitive analysis, monitoring technology trends, and evaluating new solutions from other manufacturers for potential threats and to highlight our competitive advantages. Work with the Marketing and Product Management teams to apply this knowledge to our Go-To-Market (GTM) strategies. Qualifications - Bachelor of Science degree in a technical/engineering discipline or equivalent experience - Minimum 7 years of experience in the professional audio, visual, and control industry - Certifications with third-party control integration (Extron, Crestron, AMX, etc.) are required. - Experience with LUA scripting, User Interface Design, Control System Design, Logic flow, or similar skills is required. - Experience with Unified Communications systems (Microsoft Teams, Zoom, Cisco, etc.) is required. - Experience as a Systems Contractor Project Manager and Designer is required. - Must be fluent in computer technologies, networked audio-video and control systems, and DSP technology. - Deep understanding of integrated audio-visual systems and signal flow. - Audio-Visual industry certifications in CTS, CTS-I, or CTS-D are required. - IT industry certifications such as CCNA, CCDA, Network +, or equivalent are desirable. - Possess strong computer skills, including proficiency with Microsoft Office (Outlook, Word, Excel & PPT). - Ability to manage multiple tasks simultaneously while meeting specific deadlines is required. - Ability to present technical topics in a classroom, webinar, and tradeshow setting is required. - Excellent written, verbal & presentation skills. - Excellent interpersonal & communication skills. - Ability to make decisions within a designated area of responsibility.
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