Wealth Management Client Associate

2 days ago


Stillwater, United States Bank of America Full time

Description :This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.Responsibilities:Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offeringsEnsures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requestsAssists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage riskIdentifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FASupports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindsetDesired Qualifications:Energetic individual that is self-motivated, coachable and flexible in thoughtEnjoys a fast-paced environment with changing and evolving responsibilitiesDetail orientedInvested in personal developmentConsistently pursues client experience excellenceWorks quickly to fulfill client needs, delivering complex solutionsFrequent communication and an abundance of discretion with sensitive informationMicrosoft Word, Excel and PowerPoint experience with Salesforce a plusProfessional verbal and written communication​Skills:Account ManagementClient ManagementCustomer and Client FocusIssue ManagementOral CommunicationsBusiness DevelopmentClient Solutions AdvisoryPipeline ManagementPrioritizationAdministrative ServicesEmotional IntelligenceReferral IdentificationWritten CommunicationsMinimum Education Requirement: High School Diploma / GED / Secondary School or equivalentFor internal employees, participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.Shift:1st shift (United States of America)Hours Per Week: 37.5Pay Transparency detailsUS - MN - Stillwater - 219 MAIN ST N - MERRILL LYNCH (MN9219)Pay and benefits informationPay range$25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.



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